Enhance your IT infrastructure with the HPE H39R5PE 1-Year Post-Warranty Foundation Care Service for ProLiant DL320e Gen8 v2 servers. This comprehensive service offers consistent, reliable support to keep your systems operational at peak performance. Benefit from proactive problem identification and resolution, ensuring minimal downtime and maximized productivity. Ideal for businesses seeking to extend their server's lifecycle and maintain optimal functioning with expert assistance readily available 24/7.
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This service includes technical support and hardware diagnosis for the HPE DL320e Gen8 v2 server. The service aims to ensure the smooth operation of your server post-warranty.
Yes, the HPE H39R5PE service includes both on-site and remote support options to ensure that technical issues can be resolved swiftly and efficiently.
You can request support by contacting HPE support through their official channels. Ensure you have your service agreement details and product information ready for a quick response.
This service plan covers hardware failures and defects, as well as software issues related to the server’s operating system and firmware.
General wear and tear, accidental damage, and software compatibility issues that are unrelated to the server\'s operating system or firmware are typically excluded from this service plan.
No, there is generally no limit to the number of service requests you can make under this plan. The focus is on resolving issues promptly and efficiently.
Having your service agreement details, product serial number, and a brief description of the issue can expedite the support process considerably.
When you purchase from us, rest assured that your items (excluding software) are protected under a robust 12-month warranty. Should your goods cease to function as promised within this period due to no fault of your own, we'll make it right by either repairing or replacing them. Our commitment ensures you might receive a refurbished or equivalent replacement, always meeting or exceeding the original specifications.
While we stand behind the excellent quality and performance of our goods, please note that our warranty primarily covers operational defects. We aim for transparency and fairness in our warranty provisions, without making broader claims about the general durability or suitability for unintended purposes.
Even under rigorous legal frameworks like the Competition and Consumer Act 2010, our warranty remains robust. We limit our liability for any breaches, ensuring that remedies might include replacement, repair, or appropriate compensation, whether you've bought products or services.
Changed your mind? No problem! Returns are easy with our consent—just be mindful of a 15% handling and restocking fee. Remember, all transportation costs are covered by you, ensuring a smooth and transparent process. Unauthorised returns aren't eligible for credit but rest easy knowing we will handle your items responsibly, even using them as security until any outstanding payments are settled.
Each clause of our warranty and return policies is designed to protect your interests while ensuring the highest standards of service and reliability from us. Shop with confidence knowing that we're committed to your satisfaction and peace of mind.
At our company, we’re committed to making your delivery experience as smooth and hassle-free as possible. Here’s how we ensure your satisfaction:
We’ll deliver your order right to your premises. For your convenience, all transportation and freight charges are clearly outlined and payable within our easy payment terms.
We strive to deliver your products promptly. While we aim to provide accurate delivery dates, we ask for your understanding that these dates are estimates. Rest assured, if no specific date is given, we’ll get your order to you as soon as we can.
We take every precaution to ensure your goods arrive safely. In the rare event that something goes wrong during transit, please note that the carrier acts on your behalf, even if we arranged the delivery.
If there’s an issue with your delivery, such as missing items, simply notify us in writing within 7 days. We’re here to help and will address any concerns promptly. After this period, we’ll consider the delivery accepted and complete.
Life happens, and sometimes unexpected events like strikes, machinery failures, or other external factors can delay your order. If such situations arise, we’ll work with you to either cancel the order with your consent or complete the delivery as soon as possible.
We’re dedicated to providing you with excellent service and timely deliveries. If you have any questions or need assistance, our friendly team is always here to help!
