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HPE HQ6A2E Epack 3Y Fc 24X7 Microserver Ge F/ Dedicated Server

The HPE HQ6A2E Epack provides robust 3-year, 24x7 technical support for your microserver, ensuring reliable and continuous operation critical for dedicated server environments. This comprehensive support package includes around-the-clock access to expert assistance, enhancing the performance and availability of your server hardware. Ideal for businesses demanding consistent system uptime and quick issue resolution, the HPE HQ6A2E Epack is designed to maximize your server's efficiency and reliability.

REQUEST A QUOTE today, and let us provide you with a prompt and professional response tailored just for you. Experience the highest standard of service at unbeatable prices.

HPE HQ6A2E Epack 3Y Fc 24X7 Microserver Ge F/ Dedicated Server

Features

  • Comprehensive coverage with 24x7 support for your HPE Microserver
  • Proactive fault monitoring from Hewlett Packard Enterprise experts
  • Remote problem diagnosis and support
  • Access to HPE\'s technical resources and knowledge base
  • Software and firmware updates during the support period
  • Replacement parts and materials provided as needed
  • On-site hardware support if the issue cannot be resolved remotely
  • Three years of enhanced coverage for your dedicated server environment

Technical Specifications

  • Service Name: HPE Epack 3Y FC 24x7 Microserver Ge F/ Dedicated Server
  • Service Level: 24x7 support, including holidays
  • Service Coverage Period: 3 years
  • Support Type: Hardware and software support
  • Response Time: Immediate remote support and next business day on-site support
  • Coverage Availability: Worldwide through HPE service centers
  • Applicable Servers: HPE Microserver series
  • Delivery Method: Electronic package (e-pack)

Frequent Ask Questions

  • What is included in the HPE HQ6A2E Epack 3Y Fc 24X7 Microserver Ge service?

    The HPE HQ6A2E Epack 3Y Fc 24X7 Microserver Ge service package includes 24x7 remote support, three years of hardware coverage, and access to HPE resources to keep your Microserver running efficiently.

  • Is the 24x7 support available globally?

    Yes, the 24x7 remote support offered by the HPE HQ6A2E Epack is available globally, enabling you to get assistance anytime, anywhere.

  • How do I contact HPE support if I need help?

    You can contact HPE support via phone, email, or their online support portal. Details on contact methods should be included in your service documentation.

  • Does the service provide software updates?

    Yes, the support service typically includes access to the latest software updates and firmware upgrades to ensure your Microserver operates with the most current enhancements and security patches.

  • Can the HPE HQ6A2E Epack be renewed after three years?

    Yes, you can renew the HPE HQ6A2E Epack service after three years to continue enjoying uninterrupted support and coverage.

Enjoy Peace of Mind with Our 12-Month Warranty and Hassle-Free Returns

Warranty Benefits You Can Count On:

When you purchase from us, rest assured that your items (excluding software) are protected under a robust 12-month warranty. Should your goods cease to function as promised within this period due to no fault of your own, we'll make it right by either repairing or replacing them. Our commitment ensures you might receive a refurbished or equivalent replacement, always meeting or exceeding the original specifications.

Our Promise of Quality:

While we stand behind the excellent quality and performance of our goods, please note that our warranty primarily covers operational defects. We aim for transparency and fairness in our warranty provisions, without making broader claims about the general durability or suitability for unintended purposes.

Comprehensive Protection:

Even under rigorous legal frameworks like the Competition and Consumer Act 2010, our warranty remains robust. We limit our liability for any breaches, ensuring that remedies might include replacement, repair, or appropriate compensation, whether you've bought products or services.

Flexible Returns for Your Convenience:

Changed your mind? No problem! Returns are easy with our consent—just be mindful of a 15% handling and restocking fee. Remember, all transportation costs are covered by you, ensuring a smooth and transparent process. Unauthorised returns aren't eligible for credit but rest easy knowing we will handle your items responsibly, even using them as security until any outstanding payments are settled.

Trust and Satisfaction:

Each clause of our warranty and return policies is designed to protect your interests while ensuring the highest standards of service and reliability from us. Shop with confidence knowing that we're committed to your satisfaction and peace of mind.

 

 

Delivery Information

At our company, we’re committed to making your delivery experience as smooth and hassle-free as possible. Here’s how we ensure your satisfaction:

Convenient Delivery to Your Doorstep:

We’ll deliver your order right to your premises. For your convenience, all transportation and freight charges are clearly outlined and payable within our easy payment terms.

Flexible Delivery Timing:

We strive to deliver your products promptly. While we aim to provide accurate delivery dates, we ask for your understanding that these dates are estimates. Rest assured, if no specific date is given, we’ll get your order to you as soon as we can.

Peace of Mind During Transit:

We take every precaution to ensure your goods arrive safely. In the rare event that something goes wrong during transit, please note that the carrier acts on your behalf, even if we arranged the delivery.

Quick Resolution for Delivery Issues:

If there’s an issue with your delivery, such as missing items, simply notify us in writing within 7 days. We’re here to help and will address any concerns promptly. After this period, we’ll consider the delivery accepted and complete.

Handling Unforeseen Delays:

Life happens, and sometimes unexpected events like strikes, machinery failures, or other external factors can delay your order. If such situations arise, we’ll work with you to either cancel the order with your consent or complete the delivery as soon as possible.

We’re dedicated to providing you with excellent service and timely deliveries. If you have any questions or need assistance, our friendly team is always here to help!

Experience Excellence with IP Trading:

Dedicated Support

  • Dedicated Account Manager for seamless assistance
  • Facilitated interaction with preferred vendors
  • Shielding from time-consuming follow-up calls

Easy Access

  • Direct access to decision-makers
  • Flexible and entrepreneurial approach

Comprehensive Offering

  • Project design, product sourcing, and implementation
  • Specialized solutions and expert procurement services
  • Catalogue of suppliers covering wired and wireless IT and OT networks, Network and Data security, network management, Servers, storage, Unified Communication, Power Quality Assurance

Efficiency Unleashed

  • Access to presales experts
  • Assistance in building solutions
  • Optimal price negotiation and contract management

Why IP Trading?

  • Proven Expertise
  • 20 years of industry experience
  • Expert teams in technical sales, sourcing, logistics, finance, and account management
  • Exclusive dedication to supplying ICT products and solutions

Clientele

  • Trusted by Federal, State, and Local Government departments
  • Preferred partner for Not-For-Profit organizations and public and private companies of all sizes

Accreditations

  • Registered supplier on the Australian Government’s DTA Hardware Marketplace
  • Prequalified Supplier to the NSW Government Advanced ICT Services Scheme
  • Accredited by QAssure in Queensland

Client Base

  • Trusted by renowned entities across various industries
  • Privacy-respected. References available upon request

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