Frequent Ask Questions
What is included in the HPE 74117187 Bundle?
The HPE 74117187 Bundle includes 2 units of 960GB SAS Mixed Use Small Form Factor (SFF) SSDs. The specific part number for these SSDs is P40510-B21.
What is the capacity of each SSD in the bundle?
Each SSD in the bundle has a capacity of 960GB.
What type of interface do the SSDs in this bundle use?
The SSDs in this bundle use a SAS (Serial Attached SCSI) interface.
What form factor do these SSDs have?
These SSDs have a Small Form Factor (SFF).
What is the intended usage type for these SSDs?
These SSDs are designed for mixed-use scenarios, offering a balance of performance and endurance for read-intensive and write-intensive applications.
Can these SSDs be used in a RAID configuration?
Yes, these SSDs can be used in a RAID configuration for enhanced performance and redundancy. However, the specific RAID levels and configurations supported will depend on your server or storage controller.
Are these SSDs compatible with HPE servers?
Yes, these SSDs are designed to be compatible with a range of HPE servers that support SAS interface and SFF SSDs. It is recommended to check the compatibility with your specific server model.
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When you purchase from us, rest assured that your items (excluding software) are protected under a robust 12-month warranty. Should your goods cease to function as promised within this period due to no fault of your own, we'll make it right by either repairing or replacing them. Our commitment ensures you might receive a refurbished or equivalent replacement, always meeting or exceeding the original specifications.
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While we stand behind the excellent quality and performance of our goods, please note that our warranty primarily covers operational defects. We aim for transparency and fairness in our warranty provisions, without making broader claims about the general durability or suitability for unintended purposes.
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Even under rigorous legal frameworks like the Competition and Consumer Act 2010, our warranty remains robust. We limit our liability for any breaches, ensuring that remedies might include replacement, repair, or appropriate compensation, whether you've bought products or services.
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Changed your mind? No problem! Returns are easy with our consent—just be mindful of a 15% handling and restocking fee. Remember, all transportation costs are covered by you, ensuring a smooth and transparent process. Unauthorised returns aren't eligible for credit but rest easy knowing we will handle your items responsibly, even using them as security until any outstanding payments are settled.
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We strive to deliver your products promptly. While we aim to provide accurate delivery dates, we ask for your understanding that these dates are estimates. Rest assured, if no specific date is given, we’ll get your order to you as soon as we can.
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We take every precaution to ensure your goods arrive safely. In the rare event that something goes wrong during transit, please note that the carrier acts on your behalf, even if we arranged the delivery.
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If there’s an issue with your delivery, such as missing items, simply notify us in writing within 7 days. We’re here to help and will address any concerns promptly. After this period, we’ll consider the delivery accepted and complete.
Handling Unforeseen Delays:
Life happens, and sometimes unexpected events like strikes, machinery failures, or other external factors can delay your order. If such situations arise, we’ll work with you to either cancel the order with your consent or complete the delivery as soon as possible.
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