Frequent Ask Questions
What is included in the package when purchasing the HPE Q1F52A T1500 G5 Intl Tower UPS?
The package includes the HPE T1500 G5 Intl Tower UPS unit, user manual, and safety instructions. Note that the input power cord is not included.
What type of devices can be connected to the HPE Q1F52A T1500 G5 Intl Tower UPS?
This UPS is suitable for protecting servers, networking hardware, telecommunications equipment, and other critical electrical devices from power disturbances.
What are the input and output voltage specifications for the HPE T1500 G5 UPS?
The HPE T1500 G5 UPS typically supports an input voltage range of 160-286V and provides an output voltage of 230V.
Can I monitor the HPE Q1F52A T1500 G5 UPS remotely?
Yes, the HPE T1500 G5 UPS can be monitored remotely using appropriate UPS management software, which allows you to check UPS status and manage power events remotely.
How do I know if the HPE Q1F52A T1500 G5 UPS will support my equipment?
To ensure compatibility, check the power requirements (in watts or VA) of your devices and compare them with the maximum supported load of the UPS, which is 1500VA/1000W.
What are the physical dimensions of the HPE Q1F52A T1500 G5 UPS?
The physical dimensions are typically 215 mm x 170 mm x 438 mm (H x W x D).
Does the HPE Q1F52A T1500 G5 UPS have battery backup and surge protection features?
Yes, the UPS provides both battery backup and surge protection to ensure continuous power supply and protection from power surges or spikes.
What is the expected battery life of the HPE Q1F52A T1500 G5 UPS?
The battery life can vary but typically ranges from 3 to 5 years under normal operating conditions. Periodic battery testing and maintenance are recommended to ensure optimal performance.
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When you purchase from us, rest assured that your items (excluding software) are protected under a robust 12-month warranty. Should your goods cease to function as promised within this period due to no fault of your own, we'll make it right by either repairing or replacing them. Our commitment ensures you might receive a refurbished or equivalent replacement, always meeting or exceeding the original specifications.
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While we stand behind the excellent quality and performance of our goods, please note that our warranty primarily covers operational defects. We aim for transparency and fairness in our warranty provisions, without making broader claims about the general durability or suitability for unintended purposes.
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Even under rigorous legal frameworks like the Competition and Consumer Act 2010, our warranty remains robust. We limit our liability for any breaches, ensuring that remedies might include replacement, repair, or appropriate compensation, whether you've bought products or services.
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Changed your mind? No problem! Returns are easy with our consent—just be mindful of a 15% handling and restocking fee. Remember, all transportation costs are covered by you, ensuring a smooth and transparent process. Unauthorised returns aren't eligible for credit but rest easy knowing we will handle your items responsibly, even using them as security until any outstanding payments are settled.
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We strive to deliver your products promptly. While we aim to provide accurate delivery dates, we ask for your understanding that these dates are estimates. Rest assured, if no specific date is given, we’ll get your order to you as soon as we can.
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We take every precaution to ensure your goods arrive safely. In the rare event that something goes wrong during transit, please note that the carrier acts on your behalf, even if we arranged the delivery.
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If there’s an issue with your delivery, such as missing items, simply notify us in writing within 7 days. We’re here to help and will address any concerns promptly. After this period, we’ll consider the delivery accepted and complete.
Handling Unforeseen Delays:
Life happens, and sometimes unexpected events like strikes, machinery failures, or other external factors can delay your order. If such situations arise, we’ll work with you to either cancel the order with your consent or complete the delivery as soon as possible.
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