Frequent Ask Questions
What is included in the HP 1Y4D0AA 235 Wireless Mouse and Keyboard Combo?
The combo includes a wireless keyboard and a wireless mouse along with a USB receiver for connecting both devices to your computer.
What type of battery is required for the mouse and keyboard?
The keyboard and mouse each require standard AA batteries. Typically, the keyboard uses two AA batteries and the mouse uses one AA battery.
Is the HP 1Y4D0AA 235 Combo compatible with all operating systems?
The combo is compatible with major operating systems, including Windows, macOS, and Linux.
Do I need special software to use the HP wireless mouse and keyboard?
No, the combo is plug-and-play. Simply connect the included USB receiver to your computer’s USB port to start using the mouse and keyboard immediately.
What is the range of the wireless connection?
The wireless connection has a range of up to 10 meters (approx. 33 feet) from the USB receiver, depending on the environment and any potential interference.
Is the keyboard in the HP 1Y4D0AA 235 Combo spill-resistant?
Yes, the keyboard is designed to be spill-resistant, providing protection against accidental spills.
How do I know when to replace the batteries?
The keyboard and mouse both have LED indicators that will alert you when the battery is low and needs replacing.
Can I customize the function keys on the keyboard?
Yes, you can customize the function keys using your operating system\'s settings or via any additional software provided by HP for customization.
What are the dimensions of the keyboard and mouse?
The keyboard dimensions are approximately 17.7 x 6.1 x 1.1 inches, and the mouse dimensions are approximately 4.5 x 2.5 x 1.5 inches.
Is the mouse suitable for both right-handed and left-handed users?
Yes, the mouse is ambidextrous, making it comfortable for both right-handed and left-handed users.
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Warranty Benefits You Can Count On:
When you purchase from us, rest assured that your items (excluding software) are protected under a robust 12-month warranty. Should your goods cease to function as promised within this period due to no fault of your own, we'll make it right by either repairing or replacing them. Our commitment ensures you might receive a refurbished or equivalent replacement, always meeting or exceeding the original specifications.
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While we stand behind the excellent quality and performance of our goods, please note that our warranty primarily covers operational defects. We aim for transparency and fairness in our warranty provisions, without making broader claims about the general durability or suitability for unintended purposes.
Comprehensive Protection:
Even under rigorous legal frameworks like the Competition and Consumer Act 2010, our warranty remains robust. We limit our liability for any breaches, ensuring that remedies might include replacement, repair, or appropriate compensation, whether you've bought products or services.
Flexible Returns for Your Convenience:
Changed your mind? No problem! Returns are easy with our consent—just be mindful of a 15% handling and restocking fee. Remember, all transportation costs are covered by you, ensuring a smooth and transparent process. Unauthorised returns aren't eligible for credit but rest easy knowing we will handle your items responsibly, even using them as security until any outstanding payments are settled.
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Each clause of our warranty and return policies is designed to protect your interests while ensuring the highest standards of service and reliability from us. Shop with confidence knowing that we're committed to your satisfaction and peace of mind.
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We take every precaution to ensure your goods arrive safely. In the rare event that something goes wrong during transit, please note that the carrier acts on your behalf, even if we arranged the delivery.
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If there’s an issue with your delivery, such as missing items, simply notify us in writing within 7 days. We’re here to help and will address any concerns promptly. After this period, we’ll consider the delivery accepted and complete.
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Life happens, and sometimes unexpected events like strikes, machinery failures, or other external factors can delay your order. If such situations arise, we’ll work with you to either cancel the order with your consent or complete the delivery as soon as possible.
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