Frequent Ask Questions
What type of sensor does the HP 4P4F7AA Hyperx Pulsefire Pro RGB Mouse use?
The HP Hyperx Pulsefire Pro RGB Mouse uses a Pixart 3389 sensor for precise tracking.
How many DPI settings are available on the Hyperx Pulsefire Pro RGB Mouse?
The mouse offers DPI settings up to 16,000, which can be adjusted through its software.
Does the HP Hyperx Pulsefire Pro RGB Mouse have customizable RGB lighting?
Yes, the mouse features customizable RGB lighting, allowing for various color and effects settings.
How many programmable buttons are available on this mouse?
The Hyperx Pulsefire Pro RGB Mouse includes 6 programmable buttons to suit your gaming needs.
What is the build material of this gaming mouse?
The HP Hyperx Pulsefire Pro RGB Mouse is constructed with durable, high-quality plastic.
Is the HP Hyperx Pulsefire Pro RGB Mouse suitable for left-handed users?
This mouse is ergonomically designed for right-handed users and may not be suitable for left-handed users.
What type of cable does this mouse have?
The HP Hyperx Pulsefire Pro RGB Mouse comes with a braided USB cable for durability and reduced tangling.
Does the mouse come with onboard memory for storing settings?
Yes, the mouse has onboard memory, allowing you to save your personalized settings and profiles directly on the device.
Can the HP Hyperx Pulsefire Pro RGB Mouse be used without installing additional software?
Yes, the mouse can function without additional software, but installing the Hyperx NGenuity software allows access to advanced customization options.
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Warranty Benefits You Can Count On:
When you purchase from us, rest assured that your items (excluding software) are protected under a robust 12-month warranty. Should your goods cease to function as promised within this period due to no fault of your own, we'll make it right by either repairing or replacing them. Our commitment ensures you might receive a refurbished or equivalent replacement, always meeting or exceeding the original specifications.
Our Promise of Quality:
While we stand behind the excellent quality and performance of our goods, please note that our warranty primarily covers operational defects. We aim for transparency and fairness in our warranty provisions, without making broader claims about the general durability or suitability for unintended purposes.
Comprehensive Protection:
Even under rigorous legal frameworks like the Competition and Consumer Act 2010, our warranty remains robust. We limit our liability for any breaches, ensuring that remedies might include replacement, repair, or appropriate compensation, whether you've bought products or services.
Flexible Returns for Your Convenience:
Changed your mind? No problem! Returns are easy with our consent—just be mindful of a 15% handling and restocking fee. Remember, all transportation costs are covered by you, ensuring a smooth and transparent process. Unauthorised returns aren't eligible for credit but rest easy knowing we will handle your items responsibly, even using them as security until any outstanding payments are settled.
Trust and Satisfaction:
Each clause of our warranty and return policies is designed to protect your interests while ensuring the highest standards of service and reliability from us. Shop with confidence knowing that we're committed to your satisfaction and peace of mind.
Delivery Information
At our company, we’re committed to making your delivery experience as smooth and hassle-free as possible. Here’s how we ensure your satisfaction:
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We’ll deliver your order right to your premises. For your convenience, all transportation and freight charges are clearly outlined and payable within our easy payment terms.
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We strive to deliver your products promptly. While we aim to provide accurate delivery dates, we ask for your understanding that these dates are estimates. Rest assured, if no specific date is given, we’ll get your order to you as soon as we can.
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We take every precaution to ensure your goods arrive safely. In the rare event that something goes wrong during transit, please note that the carrier acts on your behalf, even if we arranged the delivery.
Quick Resolution for Delivery Issues:
If there’s an issue with your delivery, such as missing items, simply notify us in writing within 7 days. We’re here to help and will address any concerns promptly. After this period, we’ll consider the delivery accepted and complete.
Handling Unforeseen Delays:
Life happens, and sometimes unexpected events like strikes, machinery failures, or other external factors can delay your order. If such situations arise, we’ll work with you to either cancel the order with your consent or complete the delivery as soon as possible.
We’re dedicated to providing you with excellent service and timely deliveries. If you have any questions or need assistance, our friendly team is always here to help!
