Frequent Ask Questions
What is the HP 6CR71AA Dual Mode Mouse 300?
The HP 6CR71AA Dual Mode Mouse 300 is a versatile computer mouse that can connect via both Bluetooth and a 2.4GHz wireless connection, allowing you to switch between devices seamlessly.
How do I switch between Bluetooth and 2.4GHz modes?
You can switch between Bluetooth and 2.4GHz wireless modes by pressing the \'Connect\' button located at the bottom of the mouse.
What devices are compatible with the HP Dual Mode Mouse 300?
The mouse is compatible with devices running on Windows, macOS, Chrome OS, and several versions of Linux. It can be paired with any device that supports Bluetooth or has a USB port for the 2.4GHz dongle.
Does the HP Dual Mode Mouse 300 require any additional software?
No additional software is required. It works seamlessly with built-in drivers in most major operating systems.
How do I pair the mouse with my device via Bluetooth?
To pair the mouse via Bluetooth, turn on the mouse and press the \'Connect\' button until the LED indicator starts blinking. Then, go to the Bluetooth settings on your device and select the mouse from the list of available Bluetooth devices. Follow any additional prompts on your device to complete the pairing process.
What type of battery does the HP Dual Mode Mouse 300 use?
The HP Dual Mode Mouse 300 uses two AA batteries.
Is the mouse ergonomic?
Yes, the HP Dual Mode Mouse 300 is designed with ergonomic features to provide comfort during extended use.
What is the range of the wireless connection?
The 2.4GHz wireless connection offers a range of up to 10 meters, allowing you to use the mouse comfortably without being tethered to your device.
Does the mouse have customizable buttons?
The HP Dual Mode Mouse 300 includes programmable buttons that can be customized to perform specific functions, enhancing workflow efficiency.
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When you purchase from us, rest assured that your items (excluding software) are protected under a robust 12-month warranty. Should your goods cease to function as promised within this period due to no fault of your own, we'll make it right by either repairing or replacing them. Our commitment ensures you might receive a refurbished or equivalent replacement, always meeting or exceeding the original specifications.
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While we stand behind the excellent quality and performance of our goods, please note that our warranty primarily covers operational defects. We aim for transparency and fairness in our warranty provisions, without making broader claims about the general durability or suitability for unintended purposes.
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Even under rigorous legal frameworks like the Competition and Consumer Act 2010, our warranty remains robust. We limit our liability for any breaches, ensuring that remedies might include replacement, repair, or appropriate compensation, whether you've bought products or services.
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Changed your mind? No problem! Returns are easy with our consent—just be mindful of a 15% handling and restocking fee. Remember, all transportation costs are covered by you, ensuring a smooth and transparent process. Unauthorised returns aren't eligible for credit but rest easy knowing we will handle your items responsibly, even using them as security until any outstanding payments are settled.
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We take every precaution to ensure your goods arrive safely. In the rare event that something goes wrong during transit, please note that the carrier acts on your behalf, even if we arranged the delivery.
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If there’s an issue with your delivery, such as missing items, simply notify us in writing within 7 days. We’re here to help and will address any concerns promptly. After this period, we’ll consider the delivery accepted and complete.
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