Frequent Ask Questions
What is the HP 2JA63AA Displayport to HDMI True 4K Adapter used for?
The HP 2JA63AA Displayport to HDMI True 4K Adapter is used to connect your computer or other devices with a DisplayPort output to an HDMI display, allowing you to enjoy high-definition audio and video on your HDMI-equipped monitor, TV, or projector.
Does the adapter support 4K resolution?
Yes, the HP 2JA63AA adapter supports 4K resolution at 60Hz, providing a high-quality visual experience with sharp and vibrant images.
Is the HP 2JA63AA Displayport to HDMI adapter compatible with all devices?
The adapter is compatible with any device that has a DisplayPort output and is capable of supporting HDMI input devices. It is widely used with desktop PCs, laptops, and other devices with DisplayPort outputs.
Do I need to install any drivers or software to use this adapter?
No, the HP 2JA63AA Displayport to HDMI True 4K Adapter is a plug-and-play device, meaning you do not need to install any additional drivers or software to use it. Simply connect it to your DisplayPort output device and your HDMI display.
Does this adapter support audio as well as video?
Yes, the HP 2JA63AA Displayport to HDMI True 4K Adapter supports both audio and video, delivering a comprehensive multimedia experience.
Can this adapter be used for gaming?
Yes, the adapter can be used for gaming as it supports 4K resolution at 60Hz, ensuring a smooth and high-quality visual experience for gaming enthusiasts.
How do I connect the HP 2JA63AA adapter to my devices?
To use the adapter, simply connect the DisplayPort end to your computer or device\'s DisplayPort output and connect the HDMI end to your display or projector via an HDMI cable. Once connected, your display should recognize the signal from your device.
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When you purchase from us, rest assured that your items (excluding software) are protected under a robust 12-month warranty. Should your goods cease to function as promised within this period due to no fault of your own, we'll make it right by either repairing or replacing them. Our commitment ensures you might receive a refurbished or equivalent replacement, always meeting or exceeding the original specifications.
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While we stand behind the excellent quality and performance of our goods, please note that our warranty primarily covers operational defects. We aim for transparency and fairness in our warranty provisions, without making broader claims about the general durability or suitability for unintended purposes.
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Even under rigorous legal frameworks like the Competition and Consumer Act 2010, our warranty remains robust. We limit our liability for any breaches, ensuring that remedies might include replacement, repair, or appropriate compensation, whether you've bought products or services.
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Changed your mind? No problem! Returns are easy with our consent—just be mindful of a 15% handling and restocking fee. Remember, all transportation costs are covered by you, ensuring a smooth and transparent process. Unauthorised returns aren't eligible for credit but rest easy knowing we will handle your items responsibly, even using them as security until any outstanding payments are settled.
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We take every precaution to ensure your goods arrive safely. In the rare event that something goes wrong during transit, please note that the carrier acts on your behalf, even if we arranged the delivery.
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