Frequent Ask Questions
What is the Eaton 9SXEBC150W240?
The Eaton 9SXEBC150W240 is an external battery cabinet designed for the Eaton 9SX uninterruptible power supply (UPS) series. It offers extended runtime for critical applications by housing additional battery strings.
What is the capacity of this battery cabinet?
The Eaton 9SXEBC150W240 battery cabinet has a capacity of 150V and 240 watts per battery, supporting the UPS system to provide additional runtime during power outages.
How many tiers does the cabinet have?
This battery cabinet features three tiers, allowing for the installation of multiple battery strings within a single enclosure.
What types of batteries are compatible with the Eaton 9SXEBC150W240?
The cabinet is compatible with Powerware PWhr12150w4FR batteries. Each battery is rated at 12V and 150 watts.
What is the form factor of the Eaton 9SXEBC150W240?
This battery cabinet is designed in a tower form factor, making it suitable for floor installation and fitting conveniently alongside Eaton 9SX UPS units.
How do I install the battery cabinet?
Installation involves placing the battery cabinet in a suitable location, preferably near the UPS unit, and connecting the batteries according to the manufacturer\'s instructions. It is recommended to hire a professional for the installation to ensure proper setup and safety.
What are the benefits of using an external battery cabinet?
Using an external battery cabinet like the Eaton 9SXEBC150W240 provides extended runtime for critical systems during power outages, ensuring continuous operation and protection of data and equipment. Additionally, it offers scalability, allowing users to add more battery capacity as needed.
Enjoy Peace of Mind with Our 12-Month Warranty and Hassle-Free Returns
Warranty Benefits You Can Count On:
When you purchase from us, rest assured that your items (excluding software) are protected under a robust 12-month warranty. Should your goods cease to function as promised within this period due to no fault of your own, we'll make it right by either repairing or replacing them. Our commitment ensures you might receive a refurbished or equivalent replacement, always meeting or exceeding the original specifications.
Our Promise of Quality:
While we stand behind the excellent quality and performance of our goods, please note that our warranty primarily covers operational defects. We aim for transparency and fairness in our warranty provisions, without making broader claims about the general durability or suitability for unintended purposes.
Comprehensive Protection:
Even under rigorous legal frameworks like the Competition and Consumer Act 2010, our warranty remains robust. We limit our liability for any breaches, ensuring that remedies might include replacement, repair, or appropriate compensation, whether you've bought products or services.
Flexible Returns for Your Convenience:
Changed your mind? No problem! Returns are easy with our consent—just be mindful of a 15% handling and restocking fee. Remember, all transportation costs are covered by you, ensuring a smooth and transparent process. Unauthorised returns aren't eligible for credit but rest easy knowing we will handle your items responsibly, even using them as security until any outstanding payments are settled.
Trust and Satisfaction:
Each clause of our warranty and return policies is designed to protect your interests while ensuring the highest standards of service and reliability from us. Shop with confidence knowing that we're committed to your satisfaction and peace of mind.
Delivery Information
At our company, we’re committed to making your delivery experience as smooth and hassle-free as possible. Here’s how we ensure your satisfaction:
Convenient Delivery to Your Doorstep:
We’ll deliver your order right to your premises. For your convenience, all transportation and freight charges are clearly outlined and payable within our easy payment terms.
Flexible Delivery Timing:
We strive to deliver your products promptly. While we aim to provide accurate delivery dates, we ask for your understanding that these dates are estimates. Rest assured, if no specific date is given, we’ll get your order to you as soon as we can.
Peace of Mind During Transit:
We take every precaution to ensure your goods arrive safely. In the rare event that something goes wrong during transit, please note that the carrier acts on your behalf, even if we arranged the delivery.
Quick Resolution for Delivery Issues:
If there’s an issue with your delivery, such as missing items, simply notify us in writing within 7 days. We’re here to help and will address any concerns promptly. After this period, we’ll consider the delivery accepted and complete.
Handling Unforeseen Delays:
Life happens, and sometimes unexpected events like strikes, machinery failures, or other external factors can delay your order. If such situations arise, we’ll work with you to either cancel the order with your consent or complete the delivery as soon as possible.
We’re dedicated to providing you with excellent service and timely deliveries. If you have any questions or need assistance, our friendly team is always here to help!
