Frequent Ask Questions
What is the Dell UN380HSVBAU Unity Xt 380H?
The Dell UN380HSVBAU Unity Xt 380H is a high-performance Storage Area Network (SAN) solution designed for modern data center environments. It offers robust data storage capabilities, efficient management, and high-speed connectivity suitable for various applications.
What are the key features of the Dell Unity Xt 380H?
Key features of the Dell Unity Xt 380H include:
- Supports up to 16Gb Fibre Channel connectivity.
- 2U form factor for space efficiency in data centers.
- Supports 1.2TB 10K SAS drives for high-performance storage needs.
- Advanced replication and snapshot capabilities.
- Built-in data reduction technologies to save storage space.
How much storage capacity does the Unity Xt 380H offer?
The Dell Unity Xt 380H comes with 1.2TB 10K SAS drives. It is also scalable, allowing additional drives to be added as needed, based on the specific requirements of your organization.
What type of connectivity does the Unity Xt 380H support?
The Unity Xt 380H supports 16Gb Fibre Channel (FC) connectivity, providing high-speed data transfer rates essential for demanding enterprise applications.
How does the Unity Xt 380H ensure data reliability and availability?
The Unity Xt 380H ensures data reliability and availability through multiple features including:
- Redundant power supplies (RPS) to prevent downtime due to hardware failures.
- Advanced data protection features like replication and snapshots.
- Enterprise-grade durability with high-performance SAS drives.
What\'s included in the 3-year ProSupport package for the Unity Xt 380H?
The 3-year ProSupport package typically includes:
- 24x7 access to technical support experts.
- Next-business-day onsite service after remote diagnosis.
- Proactive automated issue detection and resolution.
What are some use-cases for the Unity Xt 380H?
Use-cases for the Dell Unity Xt 380H include:
- Enterprise data storage for high-transaction environments.
- Data protection and backup storage.
- Virtualization environments requiring high IOPS and low latency.
- Database storage solutions.
Enjoy Peace of Mind with Our 12-Month Warranty and Hassle-Free Returns
Warranty Benefits You Can Count On:
When you purchase from us, rest assured that your items (excluding software) are protected under a robust 12-month warranty. Should your goods cease to function as promised within this period due to no fault of your own, we'll make it right by either repairing or replacing them. Our commitment ensures you might receive a refurbished or equivalent replacement, always meeting or exceeding the original specifications.
Our Promise of Quality:
While we stand behind the excellent quality and performance of our goods, please note that our warranty primarily covers operational defects. We aim for transparency and fairness in our warranty provisions, without making broader claims about the general durability or suitability for unintended purposes.
Comprehensive Protection:
Even under rigorous legal frameworks like the Competition and Consumer Act 2010, our warranty remains robust. We limit our liability for any breaches, ensuring that remedies might include replacement, repair, or appropriate compensation, whether you've bought products or services.
Flexible Returns for Your Convenience:
Changed your mind? No problem! Returns are easy with our consent—just be mindful of a 15% handling and restocking fee. Remember, all transportation costs are covered by you, ensuring a smooth and transparent process. Unauthorised returns aren't eligible for credit but rest easy knowing we will handle your items responsibly, even using them as security until any outstanding payments are settled.
Trust and Satisfaction:
Each clause of our warranty and return policies is designed to protect your interests while ensuring the highest standards of service and reliability from us. Shop with confidence knowing that we're committed to your satisfaction and peace of mind.
Delivery Information
At our company, we’re committed to making your delivery experience as smooth and hassle-free as possible. Here’s how we ensure your satisfaction:
Convenient Delivery to Your Doorstep:
We’ll deliver your order right to your premises. For your convenience, all transportation and freight charges are clearly outlined and payable within our easy payment terms.
Flexible Delivery Timing:
We strive to deliver your products promptly. While we aim to provide accurate delivery dates, we ask for your understanding that these dates are estimates. Rest assured, if no specific date is given, we’ll get your order to you as soon as we can.
Peace of Mind During Transit:
We take every precaution to ensure your goods arrive safely. In the rare event that something goes wrong during transit, please note that the carrier acts on your behalf, even if we arranged the delivery.
Quick Resolution for Delivery Issues:
If there’s an issue with your delivery, such as missing items, simply notify us in writing within 7 days. We’re here to help and will address any concerns promptly. After this period, we’ll consider the delivery accepted and complete.
Handling Unforeseen Delays:
Life happens, and sometimes unexpected events like strikes, machinery failures, or other external factors can delay your order. If such situations arise, we’ll work with you to either cancel the order with your consent or complete the delivery as soon as possible.
We’re dedicated to providing you with excellent service and timely deliveries. If you have any questions or need assistance, our friendly team is always here to help!
