The Aruba H5HH5E 5-Year Foundation Care 4-Hour Exchange Service ensures uninterrupted performance for your network infrastructure. Designed specifically for the 7210-K12 128Ap, this comprehensive support package guarantees swift response times, offering hardware replacement within four hours to minimize downtime. Ideal for businesses that demand maximum reliability and efficiency, this service covers you with expert assistance, ensuring smooth operations and peace of mind for five years. Keep your enterprise running seamlessly with Aruba's trusted support.
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The Aruba H5HH5E is a service package that provides 5 years of foundation care including a 4-hour hardware exchange for the Aruba 7210-K12 controller with 128 access points.
The 4-hour exchange service guarantees that in the event of hardware failure, replacement hardware will be delivered within 4 hours to minimize downtime.
This service is available to customers who have purchased the Aruba H5HH5E package and are within the supported geographical locations.
To request a hardware exchange, you should contact Aruba support. They will guide you through the troubleshooting process and arrange the exchange if necessary.
Foundation care includes access to Aruba\'s support resources, firmware updates, and the 4-hour exchange service for covered hardware.
Yes, firmware updates are included as part of the foundation care service.
For extensions or renewals of the service period, you should contact Aruba or your service provider for available options.
If you encounter any issues, the first step is to contact Aruba support who can provide troubleshooting assistance and determine if a hardware exchange is necessary.
When you purchase from us, rest assured that your items (excluding software) are protected under a robust 12-month warranty. Should your goods cease to function as promised within this period due to no fault of your own, we'll make it right by either repairing or replacing them. Our commitment ensures you might receive a refurbished or equivalent replacement, always meeting or exceeding the original specifications.
While we stand behind the excellent quality and performance of our goods, please note that our warranty primarily covers operational defects. We aim for transparency and fairness in our warranty provisions, without making broader claims about the general durability or suitability for unintended purposes.
Even under rigorous legal frameworks like the Competition and Consumer Act 2010, our warranty remains robust. We limit our liability for any breaches, ensuring that remedies might include replacement, repair, or appropriate compensation, whether you've bought products or services.
Changed your mind? No problem! Returns are easy with our consent—just be mindful of a 15% handling and restocking fee. Remember, all transportation costs are covered by you, ensuring a smooth and transparent process. Unauthorised returns aren't eligible for credit but rest easy knowing we will handle your items responsibly, even using them as security until any outstanding payments are settled.
Each clause of our warranty and return policies is designed to protect your interests while ensuring the highest standards of service and reliability from us. Shop with confidence knowing that we're committed to your satisfaction and peace of mind.
At our company, we’re committed to making your delivery experience as smooth and hassle-free as possible. Here’s how we ensure your satisfaction:
We’ll deliver your order right to your premises. For your convenience, all transportation and freight charges are clearly outlined and payable within our easy payment terms.
We strive to deliver your products promptly. While we aim to provide accurate delivery dates, we ask for your understanding that these dates are estimates. Rest assured, if no specific date is given, we’ll get your order to you as soon as we can.
We take every precaution to ensure your goods arrive safely. In the rare event that something goes wrong during transit, please note that the carrier acts on your behalf, even if we arranged the delivery.
If there’s an issue with your delivery, such as missing items, simply notify us in writing within 7 days. We’re here to help and will address any concerns promptly. After this period, we’ll consider the delivery accepted and complete.
Life happens, and sometimes unexpected events like strikes, machinery failures, or other external factors can delay your order. If such situations arise, we’ll work with you to either cancel the order with your consent or complete the delivery as soon as possible.
We’re dedicated to providing you with excellent service and timely deliveries. If you have any questions or need assistance, our friendly team is always here to help!
