Ensure your network's reliability and performance with the Aruba H5GT1E 1 Year Foundation Care Next Business Day service. Designed for the 7205-K12 64AP model, this comprehensive support package provides rapid response and critical assistance. Benefit from expert troubleshooting, speedy parts replacement, and efficient case management, all aimed at minimizing downtime and optimizing your network operations. Invest in peace of mind with Aruba's committed support team, and keep your business connectivity seamless.
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What does the Aruba H5GT1E service include?
The Aruba H5GT1E service includes Foundation Care for one year with next business day support and Call to Repair (CDMR) for the Aruba 7205-K12 64AP. This service ensures rapid response and high availability.
What is Foundation Care?
Foundation Care is a support service that provides access to technical experts, automated tools, and next business day hardware support to help you maintain your Aruba solution\'s performance.
What is included in the Next Business Day support?
Next Business Day support ensures that if a hardware issue arises, a replacement part will be delivered and available for you by the next business day to minimize downtime.
What is CDMR (Call to Repair)?
CDMR stands for Call to Repair and it guarantees that a specialist will be on-site to repair the hardware within a specified period after the initial service request.
How do I access technical support with Aruba Foundation Care?
You can access technical support by contacting Aruba support via phone or online to get assistance from technical experts for any issues that arise.
What is the duration of the Aruba H5GT1E service?
The Aruba H5GT1E service is provided for a duration of one year from the date of purchase.
Can I renew the Aruba H5GT1E service after one year?
Yes, you can renew the service. It is recommended to discuss the renewal options with your Aruba service provider before the initial service period ends.
When you purchase from us, rest assured that your items (excluding software) are protected under a robust 12-month warranty. Should your goods cease to function as promised within this period due to no fault of your own, we'll make it right by either repairing or replacing them. Our commitment ensures you might receive a refurbished or equivalent replacement, always meeting or exceeding the original specifications.
While we stand behind the excellent quality and performance of our goods, please note that our warranty primarily covers operational defects. We aim for transparency and fairness in our warranty provisions, without making broader claims about the general durability or suitability for unintended purposes.
Even under rigorous legal frameworks like the Competition and Consumer Act 2010, our warranty remains robust. We limit our liability for any breaches, ensuring that remedies might include replacement, repair, or appropriate compensation, whether you've bought products or services.
Changed your mind? No problem! Returns are easy with our consent—just be mindful of a 15% handling and restocking fee. Remember, all transportation costs are covered by you, ensuring a smooth and transparent process. Unauthorised returns aren't eligible for credit but rest easy knowing we will handle your items responsibly, even using them as security until any outstanding payments are settled.
Each clause of our warranty and return policies is designed to protect your interests while ensuring the highest standards of service and reliability from us. Shop with confidence knowing that we're committed to your satisfaction and peace of mind.
At our company, we’re committed to making your delivery experience as smooth and hassle-free as possible. Here’s how we ensure your satisfaction:
We’ll deliver your order right to your premises. For your convenience, all transportation and freight charges are clearly outlined and payable within our easy payment terms.
We strive to deliver your products promptly. While we aim to provide accurate delivery dates, we ask for your understanding that these dates are estimates. Rest assured, if no specific date is given, we’ll get your order to you as soon as we can.
We take every precaution to ensure your goods arrive safely. In the rare event that something goes wrong during transit, please note that the carrier acts on your behalf, even if we arranged the delivery.
If there’s an issue with your delivery, such as missing items, simply notify us in writing within 7 days. We’re here to help and will address any concerns promptly. After this period, we’ll consider the delivery accepted and complete.
Life happens, and sometimes unexpected events like strikes, machinery failures, or other external factors can delay your order. If such situations arise, we’ll work with you to either cancel the order with your consent or complete the delivery as soon as possible.
We’re dedicated to providing you with excellent service and timely deliveries. If you have any questions or need assistance, our friendly team is always here to help!
