Ensure your Aruba AP 304 Series network remains at peak performance with the Aruba H4ZB2E 4 Year Foundation Care 4-Hour Exchange Service. This premium support package guarantees rapid hardware replacement within four hours, minimizing downtime and maintaining seamless connectivity. Designed for businesses that require reliable, efficient service, the Aruba H4ZB2E plan combines expert technical assistance with expedited part delivery, ensuring your IT infrastructure stays robust and responsive. Focus on your business priorities, knowing Aruba’s top-tier support is just a call away.
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The service includes 4 years of foundation care with a 4-hour replacement support for the Aruba AP 304 series. It ensures that faulty hardware is exchanged within 4 hours of the identified issue.
Once a hardware issue is diagnosed and verified by Aruba support, a replacement unit will be dispatched and delivered within 4 hours to minimize downtime.
This service is available to users who have the Aruba AP 304 series and wish to ensure rapid hardware replacement in the event of failure.
Yes, advanced troubleshooting support is included to diagnose and verify hardware issues before dispatching replacements.
Foundation Care refers to basic support services including hardware replacement, software support, and access to the Aruba support resources.
Yes, additional support services and extensions may be available. Please contact Aruba support or your service provider for more details.
Contact Aruba support immediately to report the hardware issue. A support representative will guide you through the troubleshooting and exchange process.
The availability of the 4-hour exchange service may vary by region. Please confirm with Aruba support or your local service provider.
There is no specified limit to the number of exchanges; however, issues must be verified by Aruba support to qualify for replacement.
When you purchase from us, rest assured that your items (excluding software) are protected under a robust 12-month warranty. Should your goods cease to function as promised within this period due to no fault of your own, we'll make it right by either repairing or replacing them. Our commitment ensures you might receive a refurbished or equivalent replacement, always meeting or exceeding the original specifications.
While we stand behind the excellent quality and performance of our goods, please note that our warranty primarily covers operational defects. We aim for transparency and fairness in our warranty provisions, without making broader claims about the general durability or suitability for unintended purposes.
Even under rigorous legal frameworks like the Competition and Consumer Act 2010, our warranty remains robust. We limit our liability for any breaches, ensuring that remedies might include replacement, repair, or appropriate compensation, whether you've bought products or services.
Changed your mind? No problem! Returns are easy with our consent—just be mindful of a 15% handling and restocking fee. Remember, all transportation costs are covered by you, ensuring a smooth and transparent process. Unauthorised returns aren't eligible for credit but rest easy knowing we will handle your items responsibly, even using them as security until any outstanding payments are settled.
Each clause of our warranty and return policies is designed to protect your interests while ensuring the highest standards of service and reliability from us. Shop with confidence knowing that we're committed to your satisfaction and peace of mind.
At our company, we’re committed to making your delivery experience as smooth and hassle-free as possible. Here’s how we ensure your satisfaction:
We’ll deliver your order right to your premises. For your convenience, all transportation and freight charges are clearly outlined and payable within our easy payment terms.
We strive to deliver your products promptly. While we aim to provide accurate delivery dates, we ask for your understanding that these dates are estimates. Rest assured, if no specific date is given, we’ll get your order to you as soon as we can.
We take every precaution to ensure your goods arrive safely. In the rare event that something goes wrong during transit, please note that the carrier acts on your behalf, even if we arranged the delivery.
If there’s an issue with your delivery, such as missing items, simply notify us in writing within 7 days. We’re here to help and will address any concerns promptly. After this period, we’ll consider the delivery accepted and complete.
Life happens, and sometimes unexpected events like strikes, machinery failures, or other external factors can delay your order. If such situations arise, we’ll work with you to either cancel the order with your consent or complete the delivery as soon as possible.
We’re dedicated to providing you with excellent service and timely deliveries. If you have any questions or need assistance, our friendly team is always here to help!
