The Aruba H4DU0E 5 Year Foundation Care provides an advanced 4-hour exchange service for your IAP 325. Ensure your network experiences minimal downtime with fast and reliable hardware replacement. Designed to support the high-performance IAP 325 access points, this service guarantees that any hardware issues are swiftly addressed, maintaining the seamless operation of your critical network infrastructure. Gain peace of mind and enhance operational efficiency with Aruba's expert support and rapid response time.
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The Aruba H4DU0E is a service contract that provides 5 years of Foundation Care with a 4-hour exchange response time for the Instant Access Point (IAP) 325. This means that if your IAP 325 device encounters any issues, Aruba will provide a replacement device within 4 hours.
The service covers the Aruba Instant Access Point (IAP) 325 devices.
Foundation Care includes access to Aruba\'s technical support team, software updates, and hardware replacement options for covered devices. For the 4-Hour Exchange service, it ensures a replacement device is dispatched within 4 hours of diagnosing the issue.
You can contact Aruba\'s support team through their official support channels, which usually include phone and web-based options. Details on how to initiate a support request are typically provided in the service documentation.
The 4-Hour Exchange service minimizes downtime by ensuring a quick replacement of defective hardware, thereby maintaining network performance and reliability.
Service availability can vary by region. It\'s advisable to check with Aruba or your Aruba service provider to confirm if the 4-Hour Exchange service is available in your area.
No, the 4-Hour Exchange service involves dispatching a replacement device, but it does not include on-site technical support. The customer is responsible for installing the replacement hardware.
Yes, options to extend the service term are generally available. You will need to contact Aruba or your Aruba reseller for details on service extension and renewal options.
When you purchase from us, rest assured that your items (excluding software) are protected under a robust 12-month warranty. Should your goods cease to function as promised within this period due to no fault of your own, we'll make it right by either repairing or replacing them. Our commitment ensures you might receive a refurbished or equivalent replacement, always meeting or exceeding the original specifications.
While we stand behind the excellent quality and performance of our goods, please note that our warranty primarily covers operational defects. We aim for transparency and fairness in our warranty provisions, without making broader claims about the general durability or suitability for unintended purposes.
Even under rigorous legal frameworks like the Competition and Consumer Act 2010, our warranty remains robust. We limit our liability for any breaches, ensuring that remedies might include replacement, repair, or appropriate compensation, whether you've bought products or services.
Changed your mind? No problem! Returns are easy with our consent—just be mindful of a 15% handling and restocking fee. Remember, all transportation costs are covered by you, ensuring a smooth and transparent process. Unauthorised returns aren't eligible for credit but rest easy knowing we will handle your items responsibly, even using them as security until any outstanding payments are settled.
Each clause of our warranty and return policies is designed to protect your interests while ensuring the highest standards of service and reliability from us. Shop with confidence knowing that we're committed to your satisfaction and peace of mind.
At our company, we’re committed to making your delivery experience as smooth and hassle-free as possible. Here’s how we ensure your satisfaction:
We’ll deliver your order right to your premises. For your convenience, all transportation and freight charges are clearly outlined and payable within our easy payment terms.
We strive to deliver your products promptly. While we aim to provide accurate delivery dates, we ask for your understanding that these dates are estimates. Rest assured, if no specific date is given, we’ll get your order to you as soon as we can.
We take every precaution to ensure your goods arrive safely. In the rare event that something goes wrong during transit, please note that the carrier acts on your behalf, even if we arranged the delivery.
If there’s an issue with your delivery, such as missing items, simply notify us in writing within 7 days. We’re here to help and will address any concerns promptly. After this period, we’ll consider the delivery accepted and complete.
Life happens, and sometimes unexpected events like strikes, machinery failures, or other external factors can delay your order. If such situations arise, we’ll work with you to either cancel the order with your consent or complete the delivery as soon as possible.
We’re dedicated to providing you with excellent service and timely deliveries. If you have any questions or need assistance, our friendly team is always here to help!
