The Aruba H3SU8E 5 Year Foundation Care 4-Hour Exchange AP-324 Service ensures that your network runs smoothly with minimal downtime. This service plan offers a rapid 4-hour hardware exchange for your AP-324 access points, ensuring that any hardware issues are quickly resolved. Designed to provide peace of mind, it includes comprehensive support from technical experts for a period of five years, ensuring optimal performance and reliability of your network infrastructure. Ideal for businesses that require continuous connectivity and swift resolution of technical problems.
REQUEST A QUOTE today, and let us provide you with a prompt and professional response tailored just for you. Experience the highest standard of service at unbeatable prices.
What is the Aruba H3SU8E 5 Year Foundation Care 4-Hour Exchange Ap-324 Service?
This service provides a quick and efficient replacement of your Aruba AP-324 hardware within 4 hours in the event of a failure. The service is available 24/7 for five years.
What does the 4-hour exchange service include?
The 4-hour exchange service includes a replacement unit delivery within 4 hours of identifying a hardware failure. The service operates around the clock to ensure minimal downtime.
How do I initiate a hardware exchange under this service?
To initiate a hardware exchange, you need to contact Aruba support and report the hardware failure. Once the issue is verified, the replacement process will commence.
Is this service available 24/7?
Yes, the 4-hour exchange service is available 24 hours a day, 7 days a week, ensuring that you can get support at all times.
Does this service cover accidental damage?
No, the service primarily covers hardware failures and defects under normal operating conditions. Accidental damage is not typically covered.
What is the process for returning the faulty unit?
Once you receive the replacement unit, you will be given instructions on how to return the faulty unit to Aruba. This usually involves packaging the faulty unit and shipping it back using a pre-provided shipping label.
Can I renew this service after the 5-year period?
You will need to contact Aruba support or your service provider to discuss renewal options available once the initial 5-year period expires.
When you purchase from us, rest assured that your items (excluding software) are protected under a robust 12-month warranty. Should your goods cease to function as promised within this period due to no fault of your own, we'll make it right by either repairing or replacing them. Our commitment ensures you might receive a refurbished or equivalent replacement, always meeting or exceeding the original specifications.
While we stand behind the excellent quality and performance of our goods, please note that our warranty primarily covers operational defects. We aim for transparency and fairness in our warranty provisions, without making broader claims about the general durability or suitability for unintended purposes.
Even under rigorous legal frameworks like the Competition and Consumer Act 2010, our warranty remains robust. We limit our liability for any breaches, ensuring that remedies might include replacement, repair, or appropriate compensation, whether you've bought products or services.
Changed your mind? No problem! Returns are easy with our consent—just be mindful of a 15% handling and restocking fee. Remember, all transportation costs are covered by you, ensuring a smooth and transparent process. Unauthorised returns aren't eligible for credit but rest easy knowing we will handle your items responsibly, even using them as security until any outstanding payments are settled.
Each clause of our warranty and return policies is designed to protect your interests while ensuring the highest standards of service and reliability from us. Shop with confidence knowing that we're committed to your satisfaction and peace of mind.
At our company, we’re committed to making your delivery experience as smooth and hassle-free as possible. Here’s how we ensure your satisfaction:
We’ll deliver your order right to your premises. For your convenience, all transportation and freight charges are clearly outlined and payable within our easy payment terms.
We strive to deliver your products promptly. While we aim to provide accurate delivery dates, we ask for your understanding that these dates are estimates. Rest assured, if no specific date is given, we’ll get your order to you as soon as we can.
We take every precaution to ensure your goods arrive safely. In the rare event that something goes wrong during transit, please note that the carrier acts on your behalf, even if we arranged the delivery.
If there’s an issue with your delivery, such as missing items, simply notify us in writing within 7 days. We’re here to help and will address any concerns promptly. After this period, we’ll consider the delivery accepted and complete.
Life happens, and sometimes unexpected events like strikes, machinery failures, or other external factors can delay your order. If such situations arise, we’ll work with you to either cancel the order with your consent or complete the delivery as soon as possible.
We’re dedicated to providing you with excellent service and timely deliveries. If you have any questions or need assistance, our friendly team is always here to help!
