The Aruba H2WC7E is a comprehensive support service package designed to ensure the robust performance and reliability of your Airwave deployments. It includes 4 years of 24x7 access to expert phone support, critical software updates, and software updates for eligible software. The service also guarantees failover support for up to 25 devices, enhancing the resilience and continuity of your network management operations. Optimize and safeguard your network infrastructure with Aruba’s top-tier, around-the-clock assistance and updates.
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The Aruba H2WC7E service includes 24x7 support for Airwave 25 Fail Over with phone support and software updates for eligible software.
Airwave 25 Fail Over is a failover service that ensures continuity and reliability for network management by deploying secondary systems that take over in case the primary system fails.
The 24x7 service provides round-the-clock phone support, ensuring that issues can be addressed at any time of the day or night.
Software updates for eligible software include routine updates, patches, and upgrades to ensure the software remains current, secure, and performs optimally.
Organizations using Airwave for network management can benefit from the Aruba H2WC7E service, particularly those requiring high availability and reliable support to maintain their network infrastructure.
Phone support provided by the Aruba H2WC7E service allows users to call in and receive assistance from technical experts to resolve issues, answer questions, and provide guidance on using Airwave and related software.
When you purchase from us, rest assured that your items (excluding software) are protected under a robust 12-month warranty. Should your goods cease to function as promised within this period due to no fault of your own, we'll make it right by either repairing or replacing them. Our commitment ensures you might receive a refurbished or equivalent replacement, always meeting or exceeding the original specifications.
While we stand behind the excellent quality and performance of our goods, please note that our warranty primarily covers operational defects. We aim for transparency and fairness in our warranty provisions, without making broader claims about the general durability or suitability for unintended purposes.
Even under rigorous legal frameworks like the Competition and Consumer Act 2010, our warranty remains robust. We limit our liability for any breaches, ensuring that remedies might include replacement, repair, or appropriate compensation, whether you've bought products or services.
Changed your mind? No problem! Returns are easy with our consent—just be mindful of a 15% handling and restocking fee. Remember, all transportation costs are covered by you, ensuring a smooth and transparent process. Unauthorised returns aren't eligible for credit but rest easy knowing we will handle your items responsibly, even using them as security until any outstanding payments are settled.
Each clause of our warranty and return policies is designed to protect your interests while ensuring the highest standards of service and reliability from us. Shop with confidence knowing that we're committed to your satisfaction and peace of mind.
At our company, we’re committed to making your delivery experience as smooth and hassle-free as possible. Here’s how we ensure your satisfaction:
We’ll deliver your order right to your premises. For your convenience, all transportation and freight charges are clearly outlined and payable within our easy payment terms.
We strive to deliver your products promptly. While we aim to provide accurate delivery dates, we ask for your understanding that these dates are estimates. Rest assured, if no specific date is given, we’ll get your order to you as soon as we can.
We take every precaution to ensure your goods arrive safely. In the rare event that something goes wrong during transit, please note that the carrier acts on your behalf, even if we arranged the delivery.
If there’s an issue with your delivery, such as missing items, simply notify us in writing within 7 days. We’re here to help and will address any concerns promptly. After this period, we’ll consider the delivery accepted and complete.
Life happens, and sometimes unexpected events like strikes, machinery failures, or other external factors can delay your order. If such situations arise, we’ll work with you to either cancel the order with your consent or complete the delivery as soon as possible.
We’re dedicated to providing you with excellent service and timely deliveries. If you have any questions or need assistance, our friendly team is always here to help!
