Ensure seamless network performance with the Aruba H3XG1E 1 Year Foundation Care Next Business Day Exchange for Instant Access Point (IAP) 215. This service guarantees that any technical issues with your IAP 215 will be swiftly addressed, offering next business day delivery of replacements to minimize downtime. With expert support at your fingertips, your network remains robust and reliable, empowering uninterrupted connectivity for your business operations. Ideal for maintaining high efficiency and reducing operational disruptions.
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What is included in the Aruba H3XG1E 1 Year Foundation Care Next Business Day Exchange IAP 215 Service?
The Aruba H3XG1E 1 Year Foundation Care Next Business Day Exchange Service includes next business day hardware replacement for the Aruba Instant Access Point (IAP) 215, ensuring minimal downtime.
How does the Next Business Day exchange service work?
When an issue is reported and diagnosed by Aruba support, a replacement unit is shipped to the customer, to be received on the next business day. The faulty unit must be returned within a stipulated time after receiving the replacement.
Is technical support included with this service?
Yes, the Aruba Foundation Care service includes access to technical support, where experts can help diagnose and resolve issues with your IAP 215.
Can I purchase this service for an existing IAP 215 unit?
Yes, this service can be purchased to cover existing IAP 215 units, provided they meet Aruba’s eligibility criteria for adding support services.
What should I do if my unit fails during the service period?
If your Aruba IAP 215 unit fails, you should contact Aruba support to report the issue. They will troubleshoot the problem and, if necessary, initiate the next business day exchange process.
Is the replacement unit new or refurbished?
The replacement unit provided by Aruba under the Next Business Day Exchange service can either be new or refurbished but is guaranteed to be in proper working condition.
How do I contact Aruba support?
You can contact Aruba support through their official support channels, including phone, email, or their online support portal.
When you purchase from us, rest assured that your items (excluding software) are protected under a robust 12-month warranty. Should your goods cease to function as promised within this period due to no fault of your own, we'll make it right by either repairing or replacing them. Our commitment ensures you might receive a refurbished or equivalent replacement, always meeting or exceeding the original specifications.
While we stand behind the excellent quality and performance of our goods, please note that our warranty primarily covers operational defects. We aim for transparency and fairness in our warranty provisions, without making broader claims about the general durability or suitability for unintended purposes.
Even under rigorous legal frameworks like the Competition and Consumer Act 2010, our warranty remains robust. We limit our liability for any breaches, ensuring that remedies might include replacement, repair, or appropriate compensation, whether you've bought products or services.
Changed your mind? No problem! Returns are easy with our consent—just be mindful of a 15% handling and restocking fee. Remember, all transportation costs are covered by you, ensuring a smooth and transparent process. Unauthorised returns aren't eligible for credit but rest easy knowing we will handle your items responsibly, even using them as security until any outstanding payments are settled.
Each clause of our warranty and return policies is designed to protect your interests while ensuring the highest standards of service and reliability from us. Shop with confidence knowing that we're committed to your satisfaction and peace of mind.
At our company, we’re committed to making your delivery experience as smooth and hassle-free as possible. Here’s how we ensure your satisfaction:
We’ll deliver your order right to your premises. For your convenience, all transportation and freight charges are clearly outlined and payable within our easy payment terms.
We strive to deliver your products promptly. While we aim to provide accurate delivery dates, we ask for your understanding that these dates are estimates. Rest assured, if no specific date is given, we’ll get your order to you as soon as we can.
We take every precaution to ensure your goods arrive safely. In the rare event that something goes wrong during transit, please note that the carrier acts on your behalf, even if we arranged the delivery.
If there’s an issue with your delivery, such as missing items, simply notify us in writing within 7 days. We’re here to help and will address any concerns promptly. After this period, we’ll consider the delivery accepted and complete.
Life happens, and sometimes unexpected events like strikes, machinery failures, or other external factors can delay your order. If such situations arise, we’ll work with you to either cancel the order with your consent or complete the delivery as soon as possible.
We’re dedicated to providing you with excellent service and timely deliveries. If you have any questions or need assistance, our friendly team is always here to help!
