Enhance your network's efficiency with the Aruba H2AW5E 3-Year Foundation Care. Designed for the 2930F 48G 4SFP PoE models, this service package ensures maximum uptime with Next Business Day onsite hardware support. Benefit from 9x5 software phone support and timely software updates, ensuring your system stays current and reliable. The Aruba H2AW5E is the perfect choice for maintaining robust network performance and tackling any technical challenges promptly and professionally.
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What is the Aruba H2AW5E 3Y Fc Nbd service?
The Aruba H2AW5E 3Y Fc Nbd service provides Next Business Day (NBD) onsite hardware support for 3 years. It includes 9x5 software phone support and software updates for eligible software.
What does "Next Business Day Onsite Response" mean?
Next Business Day Onsite Response means that a technician will arrive at your location by the next business day after the support request is logged, provided the request is logged within the designated support hours.
What does 9x5 support entail?
9x5 support entails service availability from 9 AM to 5 PM, 5 days a week (typically Monday through Friday, excluding public holidays).
What hardware is covered under the service?
The service covers the Aruba 2930F 48G 4SFP PoE+ switch, ensuring that any hardware failures are addressed with Next Business Day onsite support.
What kind of software support is included?
The service includes phone support for software issues as well as updates for eligible software during the service period.
When you purchase from us, rest assured that your items (excluding software) are protected under a robust 12-month warranty. Should your goods cease to function as promised within this period due to no fault of your own, we'll make it right by either repairing or replacing them. Our commitment ensures you might receive a refurbished or equivalent replacement, always meeting or exceeding the original specifications.
While we stand behind the excellent quality and performance of our goods, please note that our warranty primarily covers operational defects. We aim for transparency and fairness in our warranty provisions, without making broader claims about the general durability or suitability for unintended purposes.
Even under rigorous legal frameworks like the Competition and Consumer Act 2010, our warranty remains robust. We limit our liability for any breaches, ensuring that remedies might include replacement, repair, or appropriate compensation, whether you've bought products or services.
Changed your mind? No problem! Returns are easy with our consent—just be mindful of a 15% handling and restocking fee. Remember, all transportation costs are covered by you, ensuring a smooth and transparent process. Unauthorised returns aren't eligible for credit but rest easy knowing we will handle your items responsibly, even using them as security until any outstanding payments are settled.
Each clause of our warranty and return policies is designed to protect your interests while ensuring the highest standards of service and reliability from us. Shop with confidence knowing that we're committed to your satisfaction and peace of mind.
At our company, we’re committed to making your delivery experience as smooth and hassle-free as possible. Here’s how we ensure your satisfaction:
We’ll deliver your order right to your premises. For your convenience, all transportation and freight charges are clearly outlined and payable within our easy payment terms.
We strive to deliver your products promptly. While we aim to provide accurate delivery dates, we ask for your understanding that these dates are estimates. Rest assured, if no specific date is given, we’ll get your order to you as soon as we can.
We take every precaution to ensure your goods arrive safely. In the rare event that something goes wrong during transit, please note that the carrier acts on your behalf, even if we arranged the delivery.
If there’s an issue with your delivery, such as missing items, simply notify us in writing within 7 days. We’re here to help and will address any concerns promptly. After this period, we’ll consider the delivery accepted and complete.
Life happens, and sometimes unexpected events like strikes, machinery failures, or other external factors can delay your order. If such situations arise, we’ll work with you to either cancel the order with your consent or complete the delivery as soon as possible.
We’re dedicated to providing you with excellent service and timely deliveries. If you have any questions or need assistance, our friendly team is always here to help!
