The Aruba H1KK4E 3-Year FC 4-Hour Exchange service ensures continuous operation for your 2530 48G-SFP and 48G-SFP PoE switches. This comprehensive package includes 24x7 hardware support with a 4-hour hardware exchange to minimize downtime. Additionally, benefit from round-the-clock software phone support and timely updates for eligible software, ensuring your network runs smoothly and efficiently. Ideal for businesses needing reliable support and rapid issue resolution to maintain peak performance.
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The Aruba H1KK4E service refers to a support package for the Aruba 2530 48G-SFP PoE switch, providing 24x7 hardware and software support. This includes a 4-hour hardware exchange and around-the-clock phone support for software, plus software updates.
The Aruba 2530 48G-SFP PoE switch offers 48 Gigabit Ethernet ports with Power over Ethernet (PoE) capabilities. It supports scalable, secure and cost-effective operations for businesses needing reliable, high-performance networking.
24x7 hardware support means that you can receive help with hardware issues at any time, day or night. This includes troubleshooting, diagnostics, and repairs or replacements as needed.
A 4-hour hardware exchange service ensures that if your hardware fails, a replacement will be dispatched within 4 hours. This minimizes downtime and helps maintain continuity in your operations.
24x7 software phone support provides access to technical assistance by phone at any time. This includes help with configuration, updates, and general software troubleshooting.
Yes, software updates are included in the Aruba H1KK4E service. This ensures that your switch\'s software stays current with the latest features and security patches.
When you purchase from us, rest assured that your items (excluding software) are protected under a robust 12-month warranty. Should your goods cease to function as promised within this period due to no fault of your own, we'll make it right by either repairing or replacing them. Our commitment ensures you might receive a refurbished or equivalent replacement, always meeting or exceeding the original specifications.
While we stand behind the excellent quality and performance of our goods, please note that our warranty primarily covers operational defects. We aim for transparency and fairness in our warranty provisions, without making broader claims about the general durability or suitability for unintended purposes.
Even under rigorous legal frameworks like the Competition and Consumer Act 2010, our warranty remains robust. We limit our liability for any breaches, ensuring that remedies might include replacement, repair, or appropriate compensation, whether you've bought products or services.
Changed your mind? No problem! Returns are easy with our consent—just be mindful of a 15% handling and restocking fee. Remember, all transportation costs are covered by you, ensuring a smooth and transparent process. Unauthorised returns aren't eligible for credit but rest easy knowing we will handle your items responsibly, even using them as security until any outstanding payments are settled.
Each clause of our warranty and return policies is designed to protect your interests while ensuring the highest standards of service and reliability from us. Shop with confidence knowing that we're committed to your satisfaction and peace of mind.
At our company, we’re committed to making your delivery experience as smooth and hassle-free as possible. Here’s how we ensure your satisfaction:
We’ll deliver your order right to your premises. For your convenience, all transportation and freight charges are clearly outlined and payable within our easy payment terms.
We strive to deliver your products promptly. While we aim to provide accurate delivery dates, we ask for your understanding that these dates are estimates. Rest assured, if no specific date is given, we’ll get your order to you as soon as we can.
We take every precaution to ensure your goods arrive safely. In the rare event that something goes wrong during transit, please note that the carrier acts on your behalf, even if we arranged the delivery.
If there’s an issue with your delivery, such as missing items, simply notify us in writing within 7 days. We’re here to help and will address any concerns promptly. After this period, we’ll consider the delivery accepted and complete.
Life happens, and sometimes unexpected events like strikes, machinery failures, or other external factors can delay your order. If such situations arise, we’ll work with you to either cancel the order with your consent or complete the delivery as soon as possible.
We’re dedicated to providing you with excellent service and timely deliveries. If you have any questions or need assistance, our friendly team is always here to help!