Frequent Ask Questions
What is the APC SRVL1KRILRK Easy UPS On-Line Li-Ion?
The APC SRVL1KRILRK Easy UPS On-Line Li-Ion is an uninterrupted power supply (UPS) system designed to provide extended runtime for critical electronic equipment. It ensures continuous power delivery during outages and power disturbances.
What are the key features of this UPS?
Key features include: online double conversion technology, Lithium-Ion batteries for longer life, an extended runtime with an external battery pack, and a rail kit for rackmount installation.
What is the power capacity of the UPS?
The UPS has a power capacity of 1000VA, or volt-amperes, which provides sufficient power to support essential equipment during power interruptions.
What voltage does the UPS operate at?
It operates at a voltage of 230V, which is standard for many regions worldwide.
What type of battery does this UPS use?
This UPS uses Lithium-Ion batteries, which offer a longer lifespan compared to traditional lead-acid batteries and require less maintenance.
Can this UPS be mounted in a server rack?
Yes, the APC SRVL1KRILRK comes with a rail kit, allowing for easy installation in a standard 19-inch server rack.
What is the purpose of the external battery pack?
The external battery pack extends the runtime of the UPS, ensuring that connected equipment can continue to operate for a longer period during a power outage.
Is the UPS suitable for critical applications?
Yes, its online double conversion technology and extended runtime capabilities make it ideal for critical applications that require continuous power support and high availability.
Enjoy Peace of Mind with Our 12-Month Warranty and Hassle-Free Returns
Warranty Benefits You Can Count On:
When you purchase from us, rest assured that your items (excluding software) are protected under a robust 12-month warranty. Should your goods cease to function as promised within this period due to no fault of your own, we'll make it right by either repairing or replacing them. Our commitment ensures you might receive a refurbished or equivalent replacement, always meeting or exceeding the original specifications.
Our Promise of Quality:
While we stand behind the excellent quality and performance of our goods, please note that our warranty primarily covers operational defects. We aim for transparency and fairness in our warranty provisions, without making broader claims about the general durability or suitability for unintended purposes.
Comprehensive Protection:
Even under rigorous legal frameworks like the Competition and Consumer Act 2010, our warranty remains robust. We limit our liability for any breaches, ensuring that remedies might include replacement, repair, or appropriate compensation, whether you've bought products or services.
Flexible Returns for Your Convenience:
Changed your mind? No problem! Returns are easy with our consent—just be mindful of a 15% handling and restocking fee. Remember, all transportation costs are covered by you, ensuring a smooth and transparent process. Unauthorised returns aren't eligible for credit but rest easy knowing we will handle your items responsibly, even using them as security until any outstanding payments are settled.
Trust and Satisfaction:
Each clause of our warranty and return policies is designed to protect your interests while ensuring the highest standards of service and reliability from us. Shop with confidence knowing that we're committed to your satisfaction and peace of mind.
Delivery Information
At our company, we’re committed to making your delivery experience as smooth and hassle-free as possible. Here’s how we ensure your satisfaction:
Convenient Delivery to Your Doorstep:
We’ll deliver your order right to your premises. For your convenience, all transportation and freight charges are clearly outlined and payable within our easy payment terms.
Flexible Delivery Timing:
We strive to deliver your products promptly. While we aim to provide accurate delivery dates, we ask for your understanding that these dates are estimates. Rest assured, if no specific date is given, we’ll get your order to you as soon as we can.
Peace of Mind During Transit:
We take every precaution to ensure your goods arrive safely. In the rare event that something goes wrong during transit, please note that the carrier acts on your behalf, even if we arranged the delivery.
Quick Resolution for Delivery Issues:
If there’s an issue with your delivery, such as missing items, simply notify us in writing within 7 days. We’re here to help and will address any concerns promptly. After this period, we’ll consider the delivery accepted and complete.
Handling Unforeseen Delays:
Life happens, and sometimes unexpected events like strikes, machinery failures, or other external factors can delay your order. If such situations arise, we’ll work with you to either cancel the order with your consent or complete the delivery as soon as possible.
We’re dedicated to providing you with excellent service and timely deliveries. If you have any questions or need assistance, our friendly team is always here to help!
