Enhance your power protection with the APC WUPGFWOS-SY-06 1 Year NBD On-Site Service Upgrade. Designed exclusively for the Symmetra 5-8Kva UPS, this upgrade ensures that your critical systems remain operational with next-business-day on-site support. Benefit from expert troubleshooting and repairs directly at your location, minimizing downtime and maintaining productivity. This service is the ideal solution for businesses prioritizing reliability and seeking peace of mind. Trust APC's professional care to keep your power infrastructure robust and efficient.
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The service upgrade includes 1 year of Next Business Day On-Site Service for a single Symmetra 5-8Kva unit, enhancing the standard factory warranty coverage.
Contact APC\'s customer support through their official service channels to request on-site service. Be sure to have your product details and service upgrade information ready.
On-site service is carried out by certified APC technicians, ensuring professional and reliable support for your Symmetra unit.
No, this service upgrade is specific to the Symmetra 5-8Kva unit it was originally purchased for and cannot be transferred to another unit.
\'Next Business Day\' refers to the guarantee that a certified technician will be on-site to service your unit by the end of the next business day after a service request has been logged and confirmed.
There is no specified limit to the number of service requests, but the service is intended to be used for genuine support needs according to the terms and conditions laid out by APC.
Yes, the 1 year Next Business Day On-Site Service upgrade covers both parts and labor for any repairs or maintenance required during the service period.
The 1-year service period begins from the date of activation of the service upgrade for your Symmetra unit.
When you purchase from us, rest assured that your items (excluding software) are protected under a robust 12-month warranty. Should your goods cease to function as promised within this period due to no fault of your own, we'll make it right by either repairing or replacing them. Our commitment ensures you might receive a refurbished or equivalent replacement, always meeting or exceeding the original specifications.
While we stand behind the excellent quality and performance of our goods, please note that our warranty primarily covers operational defects. We aim for transparency and fairness in our warranty provisions, without making broader claims about the general durability or suitability for unintended purposes.
Even under rigorous legal frameworks like the Competition and Consumer Act 2010, our warranty remains robust. We limit our liability for any breaches, ensuring that remedies might include replacement, repair, or appropriate compensation, whether you've bought products or services.
Changed your mind? No problem! Returns are easy with our consent—just be mindful of a 15% handling and restocking fee. Remember, all transportation costs are covered by you, ensuring a smooth and transparent process. Unauthorised returns aren't eligible for credit but rest easy knowing we will handle your items responsibly, even using them as security until any outstanding payments are settled.
Each clause of our warranty and return policies is designed to protect your interests while ensuring the highest standards of service and reliability from us. Shop with confidence knowing that we're committed to your satisfaction and peace of mind.
At our company, we’re committed to making your delivery experience as smooth and hassle-free as possible. Here’s how we ensure your satisfaction:
We’ll deliver your order right to your premises. For your convenience, all transportation and freight charges are clearly outlined and payable within our easy payment terms.
We strive to deliver your products promptly. While we aim to provide accurate delivery dates, we ask for your understanding that these dates are estimates. Rest assured, if no specific date is given, we’ll get your order to you as soon as we can.
We take every precaution to ensure your goods arrive safely. In the rare event that something goes wrong during transit, please note that the carrier acts on your behalf, even if we arranged the delivery.
If there’s an issue with your delivery, such as missing items, simply notify us in writing within 7 days. We’re here to help and will address any concerns promptly. After this period, we’ll consider the delivery accepted and complete.
Life happens, and sometimes unexpected events like strikes, machinery failures, or other external factors can delay your order. If such situations arise, we’ll work with you to either cancel the order with your consent or complete the delivery as soon as possible.
We’re dedicated to providing you with excellent service and timely deliveries. If you have any questions or need assistance, our friendly team is always here to help!
