Ensure uninterrupted power protection with the APC WBEXT3YR-SY-08 3-Year Concurrent Extended Warranty for Symmetra units (13-16Kva). This comprehensive coverage includes all parts, even batteries, providing robust security for your critical systems. With 24/7 telephone technical support, our experienced engineers are ready to assist at any time, offering peace of mind and reliable solutions promptly, whenever you need them. Trust in the expertise and commitment of APC to keep your operations running smoothly.
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What is covered under the APC WBEXT3YR-SY-08 warranty?
The APC WBEXT3YR-SY-08 warranty covers all parts, including batteries.
How long is the warranty period for APC WBEXT3YR-SY-08?
The warranty period is for 3 years.
What kind of support is provided?
24x7 telephone technical support is provided by experienced technical support engineers.
Do I need to register for the warranty?
It is recommended to register your product to ensure coverage and ease of support access.
Can I use this warranty for other APC products?
No, this warranty is specifically for the Symmetra 13 - 16Kva model.
Is on-site support included?
This warranty mainly covers parts and telephone support. On-site support details are not specified in this coverage.
What is the response time for technical support?
The response time may vary, but 24x7 telephone support aims to provide immediate assistance whenever possible.
When you purchase from us, rest assured that your items (excluding software) are protected under a robust 12-month warranty. Should your goods cease to function as promised within this period due to no fault of your own, we'll make it right by either repairing or replacing them. Our commitment ensures you might receive a refurbished or equivalent replacement, always meeting or exceeding the original specifications.
While we stand behind the excellent quality and performance of our goods, please note that our warranty primarily covers operational defects. We aim for transparency and fairness in our warranty provisions, without making broader claims about the general durability or suitability for unintended purposes.
Even under rigorous legal frameworks like the Competition and Consumer Act 2010, our warranty remains robust. We limit our liability for any breaches, ensuring that remedies might include replacement, repair, or appropriate compensation, whether you've bought products or services.
Changed your mind? No problem! Returns are easy with our consent—just be mindful of a 15% handling and restocking fee. Remember, all transportation costs are covered by you, ensuring a smooth and transparent process. Unauthorised returns aren't eligible for credit but rest easy knowing we will handle your items responsibly, even using them as security until any outstanding payments are settled.
Each clause of our warranty and return policies is designed to protect your interests while ensuring the highest standards of service and reliability from us. Shop with confidence knowing that we're committed to your satisfaction and peace of mind.
At our company, we’re committed to making your delivery experience as smooth and hassle-free as possible. Here’s how we ensure your satisfaction:
We’ll deliver your order right to your premises. For your convenience, all transportation and freight charges are clearly outlined and payable within our easy payment terms.
We strive to deliver your products promptly. While we aim to provide accurate delivery dates, we ask for your understanding that these dates are estimates. Rest assured, if no specific date is given, we’ll get your order to you as soon as we can.
We take every precaution to ensure your goods arrive safely. In the rare event that something goes wrong during transit, please note that the carrier acts on your behalf, even if we arranged the delivery.
If there’s an issue with your delivery, such as missing items, simply notify us in writing within 7 days. We’re here to help and will address any concerns promptly. After this period, we’ll consider the delivery accepted and complete.
Life happens, and sometimes unexpected events like strikes, machinery failures, or other external factors can delay your order. If such situations arise, we’ll work with you to either cancel the order with your consent or complete the delivery as soon as possible.
We’re dedicated to providing you with excellent service and timely deliveries. If you have any questions or need assistance, our friendly team is always here to help!
