The APC WBEXT3YR-SU-05 is a 3-year concurrent extended warranty for one Smart-UPS unit in the 5-7KVA range. This comprehensive warranty covers all parts, including batteries, ensuring continuous protection and upkeep of your UPS system. With 24/7 telephone technical support, you have round-the-clock access to expert assistance from experienced technical support engineers, providing you with peace of mind and reliable help whenever you need it. Keep your business critical power protected and efficiently maintained with this reliable extended warranty service.
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What is the APC WBEXT3YR-SU-05?
The APC WBEXT3YR-SU-05 is a 3-year concurrent extended warranty for one Smart-UPS of 5-7Kva. It covers all parts, including batteries, and provides 7x24 telephone technical support.
What does \'concurrent extended warranty\' mean?
A concurrent extended warranty means that the warranty period starts from the date of purchase and runs concurrently with the manufacturer\'s original warranty.
What parts are covered by this extended warranty?
This extended warranty covers all parts of the Smart-UPS, including the batteries.
What kind of support can I expect from APC?
APC provides 7x24 telephone technical support through experienced technical support engineers. They are available to answer your questions and offer the help you need at any given time.
Which Smart-UPS units is this extended warranty applicable to?
This extended warranty is applicable to one Smart-UPS unit with a power range of 5-7Kva.
How do I contact technical support?
Support can be reached via telephone, and the service is available 24/7.
When you purchase from us, rest assured that your items (excluding software) are protected under a robust 12-month warranty. Should your goods cease to function as promised within this period due to no fault of your own, we'll make it right by either repairing or replacing them. Our commitment ensures you might receive a refurbished or equivalent replacement, always meeting or exceeding the original specifications.
While we stand behind the excellent quality and performance of our goods, please note that our warranty primarily covers operational defects. We aim for transparency and fairness in our warranty provisions, without making broader claims about the general durability or suitability for unintended purposes.
Even under rigorous legal frameworks like the Competition and Consumer Act 2010, our warranty remains robust. We limit our liability for any breaches, ensuring that remedies might include replacement, repair, or appropriate compensation, whether you've bought products or services.
Changed your mind? No problem! Returns are easy with our consent—just be mindful of a 15% handling and restocking fee. Remember, all transportation costs are covered by you, ensuring a smooth and transparent process. Unauthorised returns aren't eligible for credit but rest easy knowing we will handle your items responsibly, even using them as security until any outstanding payments are settled.
Each clause of our warranty and return policies is designed to protect your interests while ensuring the highest standards of service and reliability from us. Shop with confidence knowing that we're committed to your satisfaction and peace of mind.
At our company, we’re committed to making your delivery experience as smooth and hassle-free as possible. Here’s how we ensure your satisfaction:
We’ll deliver your order right to your premises. For your convenience, all transportation and freight charges are clearly outlined and payable within our easy payment terms.
We strive to deliver your products promptly. While we aim to provide accurate delivery dates, we ask for your understanding that these dates are estimates. Rest assured, if no specific date is given, we’ll get your order to you as soon as we can.
We take every precaution to ensure your goods arrive safely. In the rare event that something goes wrong during transit, please note that the carrier acts on your behalf, even if we arranged the delivery.
If there’s an issue with your delivery, such as missing items, simply notify us in writing within 7 days. We’re here to help and will address any concerns promptly. After this period, we’ll consider the delivery accepted and complete.
Life happens, and sometimes unexpected events like strikes, machinery failures, or other external factors can delay your order. If such situations arise, we’ll work with you to either cancel the order with your consent or complete the delivery as soon as possible.
We’re dedicated to providing you with excellent service and timely deliveries. If you have any questions or need assistance, our friendly team is always here to help!
