Enhance the reliability and performance of your Smart-UPS with the APC WADVPLN1P-SU-03 Advantage Plan. Specifically designed for Single Phase Smart-UPS units within the 2.1-3KVA range, this 1-year Next Business Day service plan ensures priority access to expert support and pro-active monitoring for optimal performance. With this comprehensive plan, experience minimal downtime and rapid issue resolution, allowing your business-critical systems to operate seamlessly. Secure your UPS's efficiency and longevity with APC's trusted service commitment.
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The APC WADVPLN1P-SU-03 Advantage Plan is a service contract that provides Next Business Day (NBD) service for one Smart-UPS with a power rating of 2.1-3kVA for a duration of one year.
NBD stands for Next Business Day. This means that if a service request is made, a technician will be dispatched to your location to address the issue on the next business day.
The APC Advantage Plan typically covers parts, labor, and on-site service during the contracted term for one Smart-UPS unit within the specified power rating.
To request service, you should contact APC customer support with your contract details and describe the issue you are experiencing. Customer support will guide you through the next steps and arrange for a technician visit if necessary.
Yes, the Advantage Plan can generally be renewed after the initial one-year term. Please contact APC or your service provider for details on renewal options and procedures.
This service plan is applicable to one APC Smart-UPS with a power rating between 2.1 and 3kVA.
The Advantage Plan is typically tied to a specific Smart-UPS unit and may not be transferable. For specific details, please consult APC’s terms and conditions or contact customer support.
When you purchase from us, rest assured that your items (excluding software) are protected under a robust 12-month warranty. Should your goods cease to function as promised within this period due to no fault of your own, we'll make it right by either repairing or replacing them. Our commitment ensures you might receive a refurbished or equivalent replacement, always meeting or exceeding the original specifications.
While we stand behind the excellent quality and performance of our goods, please note that our warranty primarily covers operational defects. We aim for transparency and fairness in our warranty provisions, without making broader claims about the general durability or suitability for unintended purposes.
Even under rigorous legal frameworks like the Competition and Consumer Act 2010, our warranty remains robust. We limit our liability for any breaches, ensuring that remedies might include replacement, repair, or appropriate compensation, whether you've bought products or services.
Changed your mind? No problem! Returns are easy with our consent—just be mindful of a 15% handling and restocking fee. Remember, all transportation costs are covered by you, ensuring a smooth and transparent process. Unauthorised returns aren't eligible for credit but rest easy knowing we will handle your items responsibly, even using them as security until any outstanding payments are settled.
Each clause of our warranty and return policies is designed to protect your interests while ensuring the highest standards of service and reliability from us. Shop with confidence knowing that we're committed to your satisfaction and peace of mind.
At our company, we’re committed to making your delivery experience as smooth and hassle-free as possible. Here’s how we ensure your satisfaction:
We’ll deliver your order right to your premises. For your convenience, all transportation and freight charges are clearly outlined and payable within our easy payment terms.
We strive to deliver your products promptly. While we aim to provide accurate delivery dates, we ask for your understanding that these dates are estimates. Rest assured, if no specific date is given, we’ll get your order to you as soon as we can.
We take every precaution to ensure your goods arrive safely. In the rare event that something goes wrong during transit, please note that the carrier acts on your behalf, even if we arranged the delivery.
If there’s an issue with your delivery, such as missing items, simply notify us in writing within 7 days. We’re here to help and will address any concerns promptly. After this period, we’ll consider the delivery accepted and complete.
Life happens, and sometimes unexpected events like strikes, machinery failures, or other external factors can delay your order. If such situations arise, we’ll work with you to either cancel the order with your consent or complete the delivery as soon as possible.
We’re dedicated to providing you with excellent service and timely deliveries. If you have any questions or need assistance, our friendly team is always here to help!
