Frequent Ask Questions
What is the length of the Turbo X CB-USB3-1-AMCM-2M-TX cable?
The Turbo X CB-USB3-1-AMCM-2M-TX cable is 2 meters long.
What are the specifications of this cable?
This cable complies with USB 3.1 standards, featuring a Type-C male to USB 3.0 Type-A male connection with 28+24AWG wiring.
What is the data transfer rate of the Turbo X CB-USB3-1-AMCM-2M-TX cable?
The cable supports data transfer rates up to 5Gbps when using USB 3.0 compatible ports.
Is the Turbo X CB-USB3-1-AMCM-2M-TX cable compatible with USB 2.0 and USB 1.1 ports?
Yes, the cable is backward compatible with USB 2.0 and USB 1.1 ports but the data transfer rates will be limited to the maximum supported by those standards.
Can I use this cable to charge my device?
Yes, the Turbo X CB-USB3-1-AMCM-2M-TX cable can be used for charging compatible devices as well as data transfer.
Does this cable support fast charging?
The charging speed will depend on the device and charger specifications. This cable supports up to 3A charging current.
What materials are used in the construction of the Turbo X CB-USB3-1-AMCM-2M-TX cable?
The cable is constructed using high-quality materials for durability, including 28+24AWG wires.
Can I use this cable with my laptop and smartphone?
Yes, this cable is suitable for connecting USB Type-C devices like laptops, smartphones, and tablets to USB Type-A ports on computers or chargers.
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Warranty Benefits You Can Count On:
When you purchase from us, rest assured that your items (excluding software) are protected under a robust 12-month warranty. Should your goods cease to function as promised within this period due to no fault of your own, we'll make it right by either repairing or replacing them. Our commitment ensures you might receive a refurbished or equivalent replacement, always meeting or exceeding the original specifications.
Our Promise of Quality:
While we stand behind the excellent quality and performance of our goods, please note that our warranty primarily covers operational defects. We aim for transparency and fairness in our warranty provisions, without making broader claims about the general durability or suitability for unintended purposes.
Comprehensive Protection:
Even under rigorous legal frameworks like the Competition and Consumer Act 2010, our warranty remains robust. We limit our liability for any breaches, ensuring that remedies might include replacement, repair, or appropriate compensation, whether you've bought products or services.
Flexible Returns for Your Convenience:
Changed your mind? No problem! Returns are easy with our consent—just be mindful of a 15% handling and restocking fee. Remember, all transportation costs are covered by you, ensuring a smooth and transparent process. Unauthorised returns aren't eligible for credit but rest easy knowing we will handle your items responsibly, even using them as security until any outstanding payments are settled.
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Each clause of our warranty and return policies is designed to protect your interests while ensuring the highest standards of service and reliability from us. Shop with confidence knowing that we're committed to your satisfaction and peace of mind.
Delivery Information
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We’ll deliver your order right to your premises. For your convenience, all transportation and freight charges are clearly outlined and payable within our easy payment terms.
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We strive to deliver your products promptly. While we aim to provide accurate delivery dates, we ask for your understanding that these dates are estimates. Rest assured, if no specific date is given, we’ll get your order to you as soon as we can.
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We take every precaution to ensure your goods arrive safely. In the rare event that something goes wrong during transit, please note that the carrier acts on your behalf, even if we arranged the delivery.
Quick Resolution for Delivery Issues:
If there’s an issue with your delivery, such as missing items, simply notify us in writing within 7 days. We’re here to help and will address any concerns promptly. After this period, we’ll consider the delivery accepted and complete.
Handling Unforeseen Delays:
Life happens, and sometimes unexpected events like strikes, machinery failures, or other external factors can delay your order. If such situations arise, we’ll work with you to either cancel the order with your consent or complete the delivery as soon as possible.
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