Frequent Ask Questions
What is the Sophos SW1CTCHAU SG 125w Wireless Rev.2 Security Appliance?
The Sophos SG 125w Wireless Rev.2 Security Appliance is a robust security device with 8 GE ports, integrated wireless access point, and hard disk drive, offering comprehensive network protection and management for businesses.
What are the key features of the Sophos SG 125w?
The key features include 8 GE ports for high-speed connectivity, an integrated access point for wireless network connection, a built-in hard disk drive, and a base license for unlimited user access.
What kind of network environments is the Sophos SG 125w suitable for?
The Sophos SG 125w is ideal for small to medium-sized businesses that require advanced network security, wireless access, and high-speed connectivity.
Does the device come with a built-in hard disk drive?
Yes, the Sophos SG 125w comes with a built-in hard disk drive to support extensive logging, reporting, and storage needs.
Is the integrated access point dual-band?
Yes, the integrated access point in the Sophos SG 125w supports dual-band (2.4 GHz and 5 GHz) wireless connections to provide flexible connectivity options.
What does the base license include?
The base license allows for unlimited users to connect and utilize the security features of the Sophos SG 125w, providing broad network protection without additional per-user licensing fees.
What components are included in the package?
The package includes the Sophos SG 125w Wireless Security Appliance, a power cable, and the base license for unlimited users.
Can the Sophos SG 125w manage multiple Wi-Fi networks?
Yes, the appliance can manage multiple Wi-Fi networks, making it highly versatile for different network configurations and requirements.
Are there any expansion options for the Sophos SG 125w?
The device comes with 8 GE ports for network connectivity and the integrated AP, ensuring flexible expansion options to cater to growing business needs.
How do I set up the Sophos SG 125w?
The Sophos SG 125w comes with detailed setup instructions. Typically, it involves connecting the device to your network, powering it on, and following the on-screen setup wizard.
Enjoy Peace of Mind with Our 12-Month Warranty and Hassle-Free Returns
Warranty Benefits You Can Count On:
When you purchase from us, rest assured that your items (excluding software) are protected under a robust 12-month warranty. Should your goods cease to function as promised within this period due to no fault of your own, we'll make it right by either repairing or replacing them. Our commitment ensures you might receive a refurbished or equivalent replacement, always meeting or exceeding the original specifications.
Our Promise of Quality:
While we stand behind the excellent quality and performance of our goods, please note that our warranty primarily covers operational defects. We aim for transparency and fairness in our warranty provisions, without making broader claims about the general durability or suitability for unintended purposes.
Comprehensive Protection:
Even under rigorous legal frameworks like the Competition and Consumer Act 2010, our warranty remains robust. We limit our liability for any breaches, ensuring that remedies might include replacement, repair, or appropriate compensation, whether you've bought products or services.
Flexible Returns for Your Convenience:
Changed your mind? No problem! Returns are easy with our consent—just be mindful of a 15% handling and restocking fee. Remember, all transportation costs are covered by you, ensuring a smooth and transparent process. Unauthorised returns aren't eligible for credit but rest easy knowing we will handle your items responsibly, even using them as security until any outstanding payments are settled.
Trust and Satisfaction:
Each clause of our warranty and return policies is designed to protect your interests while ensuring the highest standards of service and reliability from us. Shop with confidence knowing that we're committed to your satisfaction and peace of mind.
Delivery Information
At our company, we’re committed to making your delivery experience as smooth and hassle-free as possible. Here’s how we ensure your satisfaction:
Convenient Delivery to Your Doorstep:
We’ll deliver your order right to your premises. For your convenience, all transportation and freight charges are clearly outlined and payable within our easy payment terms.
Flexible Delivery Timing:
We strive to deliver your products promptly. While we aim to provide accurate delivery dates, we ask for your understanding that these dates are estimates. Rest assured, if no specific date is given, we’ll get your order to you as soon as we can.
Peace of Mind During Transit:
We take every precaution to ensure your goods arrive safely. In the rare event that something goes wrong during transit, please note that the carrier acts on your behalf, even if we arranged the delivery.
Quick Resolution for Delivery Issues:
If there’s an issue with your delivery, such as missing items, simply notify us in writing within 7 days. We’re here to help and will address any concerns promptly. After this period, we’ll consider the delivery accepted and complete.
Handling Unforeseen Delays:
Life happens, and sometimes unexpected events like strikes, machinery failures, or other external factors can delay your order. If such situations arise, we’ll work with you to either cancel the order with your consent or complete the delivery as soon as possible.
We’re dedicated to providing you with excellent service and timely deliveries. If you have any questions or need assistance, our friendly team is always here to help!
