Frequent Ask Questions
What is the HPE StoreOnce 3620 System?
The HPE StoreOnce 3620 is a high-performance, scalable storage solution designed for data protection in small to medium-sized enterprises. It offers deduplication and backup capabilities to ensure data integrity and efficient storage usage.
What are the key features of the HPE StoreOnce 3620?
Key features of the HPE StoreOnce 3620 include high-speed data deduplication, flexible scalability, comprehensive backup and recovery options, and integration with various storage management tools.
What is included in the HPE StoreOnce 3620 24TB System?
The HPE StoreOnce 3620 24TB System comes with 24TB of usable storage capacity, deduplication technology, RAID protection, and various connectivity options for seamless integration into existing IT environments.
What is CommVault 6 Socket BUR?
CommVault 6 Socket BUR (Backup and Recovery) is a comprehensive data protection software solution that provides backup, recovery, and data management services. It supports multiple platforms and environments, offering flexible and reliable data protection.
How does the CommVault software integrate with the HPE StoreOnce system?
CommVault software integrates with the HPE StoreOnce system to provide efficient data deduplication, streamlined backup processes, and enhanced recovery capabilities. This integration ensures that data is protected and can be quickly restored in case of loss or corruption.
What environments are supported by the HPE StoreOnce 3620 and CommVault bundle?
The HPE StoreOnce 3620 and CommVault bundle support various operating systems, including Windows, Linux, and Unix, as well as multiple virtual environments such as VMware and Hyper-V.
How can I expand the storage capacity of the HPE StoreOnce 3620?
The HPE StoreOnce 3620 offers scalable expansion options. You can increase storage capacity by adding additional disk enclosures or leveraging cloud storage extensions as part of your data protection strategy.
What is deduplication, and how does it benefit data storage?
Data deduplication is a process that eliminates redundant copies of data, reducing the storage footprint and improving efficiency. In the HPE StoreOnce 3620 system, deduplication helps to save storage space, reduces backup windows, and minimizes the storage costs.
Is the HPE StoreOnce 3620 system easy to manage?
Yes, the HPE StoreOnce 3620 system is designed for ease of management. It comes with a user-friendly interface and integrates with various management tools, allowing for seamless and efficient administration of backup and storage tasks.
Enjoy Peace of Mind with Our 12-Month Warranty and Hassle-Free Returns
Warranty Benefits You Can Count On:
When you purchase from us, rest assured that your items (excluding software) are protected under a robust 12-month warranty. Should your goods cease to function as promised within this period due to no fault of your own, we'll make it right by either repairing or replacing them. Our commitment ensures you might receive a refurbished or equivalent replacement, always meeting or exceeding the original specifications.
Our Promise of Quality:
While we stand behind the excellent quality and performance of our goods, please note that our warranty primarily covers operational defects. We aim for transparency and fairness in our warranty provisions, without making broader claims about the general durability or suitability for unintended purposes.
Comprehensive Protection:
Even under rigorous legal frameworks like the Competition and Consumer Act 2010, our warranty remains robust. We limit our liability for any breaches, ensuring that remedies might include replacement, repair, or appropriate compensation, whether you've bought products or services.
Flexible Returns for Your Convenience:
Changed your mind? No problem! Returns are easy with our consent—just be mindful of a 15% handling and restocking fee. Remember, all transportation costs are covered by you, ensuring a smooth and transparent process. Unauthorised returns aren't eligible for credit but rest easy knowing we will handle your items responsibly, even using them as security until any outstanding payments are settled.
Trust and Satisfaction:
Each clause of our warranty and return policies is designed to protect your interests while ensuring the highest standards of service and reliability from us. Shop with confidence knowing that we're committed to your satisfaction and peace of mind.
Delivery Information
At our company, we’re committed to making your delivery experience as smooth and hassle-free as possible. Here’s how we ensure your satisfaction:
Convenient Delivery to Your Doorstep:
We’ll deliver your order right to your premises. For your convenience, all transportation and freight charges are clearly outlined and payable within our easy payment terms.
Flexible Delivery Timing:
We strive to deliver your products promptly. While we aim to provide accurate delivery dates, we ask for your understanding that these dates are estimates. Rest assured, if no specific date is given, we’ll get your order to you as soon as we can.
Peace of Mind During Transit:
We take every precaution to ensure your goods arrive safely. In the rare event that something goes wrong during transit, please note that the carrier acts on your behalf, even if we arranged the delivery.
Quick Resolution for Delivery Issues:
If there’s an issue with your delivery, such as missing items, simply notify us in writing within 7 days. We’re here to help and will address any concerns promptly. After this period, we’ll consider the delivery accepted and complete.
Handling Unforeseen Delays:
Life happens, and sometimes unexpected events like strikes, machinery failures, or other external factors can delay your order. If such situations arise, we’ll work with you to either cancel the order with your consent or complete the delivery as soon as possible.
We’re dedicated to providing you with excellent service and timely deliveries. If you have any questions or need assistance, our friendly team is always here to help!
