Frequent Ask Questions
What devices are compatible with the Poly 207355-01 Voyager 3200?
The Poly Voyager 3200 is compatible with a wide range of Bluetooth-enabled devices, including smartphones, tablets, and computers.
How do I pair the Voyager 3200 with my device?
To pair the Voyager 3200, turn on the Bluetooth on your device, then turn on the headset and wait for the pairing mode prompt. Select "PLT V3200 Series" from the list of available devices on your phone or computer.
What is the battery life of the Voyager 3200?
The Poly Voyager 3200 provides up to 6 hours of talk time on a single charge and up to 7 days of standby time.
Does the Voyager 3200 have noise cancellation?
Yes, the Voyager 3200 features advanced noise-canceling technology to reduce background noise and provide clear audio during calls.
How do I charge the Voyager 3200?
You can charge the Voyager 3200 through the included micro USB cable. Simply connect the cable to the headset and plug it into a USB power source.
Can I use the Voyager 3200 for listening to music?
Yes, the Voyager 3200 supports A2DP audio streaming, allowing you to listen to music, podcasts, and other audio content from your Bluetooth-enabled device.
How do I reset the headset to factory settings?
To reset the Voyager 3200, turn off the headset, then press and hold the call button while turning it back on. Continue to hold the button until the LED flashes red and blue, indicating the reset is complete.
Can I use the Voyager 3200 with voice assistants like Siri or Google Assistant?
Yes, the Voyager 3200 is compatible with popular voice assistants such as Siri, Google Assistant, and Cortana. You can activate the voice assistant by pressing the call button.
Is the Voyager 3200 comfortable for long-term wear?
Yes, the Voyager 3200 is designed for comfort with an ergonomic fit and three different ear tip sizes to choose from, ensuring a comfortable and secure fit for long-term wear.
Enjoy Peace of Mind with Our 12-Month Warranty and Hassle-Free Returns
Warranty Benefits You Can Count On:
When you purchase from us, rest assured that your items (excluding software) are protected under a robust 12-month warranty. Should your goods cease to function as promised within this period due to no fault of your own, we'll make it right by either repairing or replacing them. Our commitment ensures you might receive a refurbished or equivalent replacement, always meeting or exceeding the original specifications.
Our Promise of Quality:
While we stand behind the excellent quality and performance of our goods, please note that our warranty primarily covers operational defects. We aim for transparency and fairness in our warranty provisions, without making broader claims about the general durability or suitability for unintended purposes.
Comprehensive Protection:
Even under rigorous legal frameworks like the Competition and Consumer Act 2010, our warranty remains robust. We limit our liability for any breaches, ensuring that remedies might include replacement, repair, or appropriate compensation, whether you've bought products or services.
Flexible Returns for Your Convenience:
Changed your mind? No problem! Returns are easy with our consent—just be mindful of a 15% handling and restocking fee. Remember, all transportation costs are covered by you, ensuring a smooth and transparent process. Unauthorised returns aren't eligible for credit but rest easy knowing we will handle your items responsibly, even using them as security until any outstanding payments are settled.
Trust and Satisfaction:
Each clause of our warranty and return policies is designed to protect your interests while ensuring the highest standards of service and reliability from us. Shop with confidence knowing that we're committed to your satisfaction and peace of mind.
Delivery Information
At our company, we’re committed to making your delivery experience as smooth and hassle-free as possible. Here’s how we ensure your satisfaction:
Convenient Delivery to Your Doorstep:
We’ll deliver your order right to your premises. For your convenience, all transportation and freight charges are clearly outlined and payable within our easy payment terms.
Flexible Delivery Timing:
We strive to deliver your products promptly. While we aim to provide accurate delivery dates, we ask for your understanding that these dates are estimates. Rest assured, if no specific date is given, we’ll get your order to you as soon as we can.
Peace of Mind During Transit:
We take every precaution to ensure your goods arrive safely. In the rare event that something goes wrong during transit, please note that the carrier acts on your behalf, even if we arranged the delivery.
Quick Resolution for Delivery Issues:
If there’s an issue with your delivery, such as missing items, simply notify us in writing within 7 days. We’re here to help and will address any concerns promptly. After this period, we’ll consider the delivery accepted and complete.
Handling Unforeseen Delays:
Life happens, and sometimes unexpected events like strikes, machinery failures, or other external factors can delay your order. If such situations arise, we’ll work with you to either cancel the order with your consent or complete the delivery as soon as possible.
We’re dedicated to providing you with excellent service and timely deliveries. If you have any questions or need assistance, our friendly team is always here to help!
