The Poly 4870-32530-312 Premier service offers comprehensive support for your CX300 R2 phones, ensuring seamless communication and reliability. Designed for enterprise needs, this three-year service contract guarantees expert technical assistance, advanced hardware replacement, and dedicated resources to maintain optimal performance for your IP phones. Ideal for businesses with a large deployment of CX300 R2 devices, this Premier service ensures you stay connected and your communication infrastructure runs smoothly. This package is crafted to support extensive networks with a minimum requirement of 100 IP phones per customer account.
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The Poly 4870-32530-312 Premier service contract is a three-year service plan for the CX300 R2 phone. It ensures that the phones receive expert support and services to maintain optimal performance.
This service contract specifically covers the Poly CX300 R2 phone.
Yes, the Premier service contract requires 100% coverage for at least 100 IP phones per end user customer account.
The Premier contract typically includes services such as expert technical support, software updates, and ongoing maintenance to ensure the phones are functioning at their best.
The service contract has a duration of three years.
The Premier service contract offers expert technical support, which includes troubleshooting, problem resolution, and assistance with phone setup and configuration.
Typically, service contracts like these can be renewed after the initial period. For specific renewal options, it is best to contact the service provider directly.
While the details can vary, Premier service contracts often include provisions for on-site support if necessary. It\'s advisable to check the specific terms of the contract for more detailed information.
When you purchase from us, rest assured that your items (excluding software) are protected under a robust 12-month warranty. Should your goods cease to function as promised within this period due to no fault of your own, we'll make it right by either repairing or replacing them. Our commitment ensures you might receive a refurbished or equivalent replacement, always meeting or exceeding the original specifications.
While we stand behind the excellent quality and performance of our goods, please note that our warranty primarily covers operational defects. We aim for transparency and fairness in our warranty provisions, without making broader claims about the general durability or suitability for unintended purposes.
Even under rigorous legal frameworks like the Competition and Consumer Act 2010, our warranty remains robust. We limit our liability for any breaches, ensuring that remedies might include replacement, repair, or appropriate compensation, whether you've bought products or services.
Changed your mind? No problem! Returns are easy with our consent—just be mindful of a 15% handling and restocking fee. Remember, all transportation costs are covered by you, ensuring a smooth and transparent process. Unauthorised returns aren't eligible for credit but rest easy knowing we will handle your items responsibly, even using them as security until any outstanding payments are settled.
Each clause of our warranty and return policies is designed to protect your interests while ensuring the highest standards of service and reliability from us. Shop with confidence knowing that we're committed to your satisfaction and peace of mind.
At our company, we’re committed to making your delivery experience as smooth and hassle-free as possible. Here’s how we ensure your satisfaction:
We’ll deliver your order right to your premises. For your convenience, all transportation and freight charges are clearly outlined and payable within our easy payment terms.
We strive to deliver your products promptly. While we aim to provide accurate delivery dates, we ask for your understanding that these dates are estimates. Rest assured, if no specific date is given, we’ll get your order to you as soon as we can.
We take every precaution to ensure your goods arrive safely. In the rare event that something goes wrong during transit, please note that the carrier acts on your behalf, even if we arranged the delivery.
If there’s an issue with your delivery, such as missing items, simply notify us in writing within 7 days. We’re here to help and will address any concerns promptly. After this period, we’ll consider the delivery accepted and complete.
Life happens, and sometimes unexpected events like strikes, machinery failures, or other external factors can delay your order. If such situations arise, we’ll work with you to either cancel the order with your consent or complete the delivery as soon as possible.
We’re dedicated to providing you with excellent service and timely deliveries. If you have any questions or need assistance, our friendly team is always here to help!
