Frequently Asked Questions
What devices are compatible with the Microsoft Bluetooth Number Pad?
The Microsoft Bluetooth Number Pad is compatible with devices that support Bluetooth 4.0 or later and are running Windows 10 or later, macOS 10.15 or later, or Android 9.0 or later.
How do I connect the Microsoft Bluetooth Number Pad to my device?
To connect the number pad, turn it on and press the Bluetooth pairing button. Then, go to the Bluetooth settings on your device, find "Microsoft Number Pad" in the list of available devices, and select it to pair.
What is the battery life of the Microsoft Bluetooth Number Pad?
The Microsoft Bluetooth Number Pad has a long-lasting battery that can last up to 24 months with average usage.
Can I use the Microsoft Bluetooth Number Pad with a Surface device?
Yes, the number pad is compatible with Surface devices that have Bluetooth functionality.
Does the Microsoft Bluetooth Number Pad come with customization options?
Yes, you can customize the shortcuts and functions of the keys using the Microsoft Mouse and Keyboard Center software on Windows devices.
What color is the Microsoft Bluetooth Number Pad in?
The Microsoft Bluetooth Number Pad available in the retail box comes in Glacier color.
Does the Microsoft Bluetooth Number Pad have an on/off switch?
Yes, the number pad has an on/off switch to help you save battery life when it is not in use.
Can I use this number pad for data entry tasks other than just numbers?
Yes, the Microsoft Bluetooth Number Pad is designed for efficient numeric input as well as for other data entry tasks that may require quick access to numeric keys.
How portable is the Microsoft Bluetooth Number Pad?
The Microsoft Bluetooth Number Pad is lightweight and compact, making it easy to carry and use on-the-go.
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When you purchase from us, rest assured that your items (excluding software) are protected under a robust 12-month warranty. Should your goods cease to function as promised within this period due to no fault of your own, we'll make it right by either repairing or replacing them. Our commitment ensures you might receive a refurbished or equivalent replacement, always meeting or exceeding the original specifications.
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While we stand behind the excellent quality and performance of our goods, please note that our warranty primarily covers operational defects. We aim for transparency and fairness in our warranty provisions, without making broader claims about the general durability or suitability for unintended purposes.
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Even under rigorous legal frameworks like the Competition and Consumer Act 2010, our warranty remains robust. We limit our liability for any breaches, ensuring that remedies might include replacement, repair, or appropriate compensation, whether you've bought products or services.
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Changed your mind? No problem! Returns are easy with our consent—just be mindful of a 15% handling and restocking fee. Remember, all transportation costs are covered by you, ensuring a smooth and transparent process. Unauthorised returns aren't eligible for credit but rest easy knowing we will handle your items responsibly, even using them as security until any outstanding payments are settled.
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Each clause of our warranty and return policies is designed to protect your interests while ensuring the highest standards of service and reliability from us. Shop with confidence knowing that we're committed to your satisfaction and peace of mind.
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We take every precaution to ensure your goods arrive safely. In the rare event that something goes wrong during transit, please note that the carrier acts on your behalf, even if we arranged the delivery.
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