Frequent Ask Questions
What is the Jabra 8300-119 PanaCast 20 Video Conferencing WebCam?
The Jabra 8300-119 PanaCast 20 is a high-quality video conferencing webcam designed to enhance virtual meetings with superior video and audio quality. It is equipped with advanced features to ensure clear image and sound transmission.
What are the key features of the Jabra PanaCast 20?
Key features of the Jabra PanaCast 20 include 4K Ultra-HD video, AI-driven Intelligent Zoom, real-time lightning optimization, and Picture-in-Picture mode. It also has built-in privacy cover and advanced security features.
How do I set up the Jabra PanaCast 20?
Setting up the Jabra PanaCast 20 is straightforward. Connect the webcam to your computer using the provided USB cable, install any necessary drivers or software, and follow the on-screen instructions to complete the setup process.
Is the Jabra PanaCast 20 compatible with all conferencing platforms?
Yes, the Jabra PanaCast 20 is designed to be compatible with a wide range of video conferencing platforms including Zoom, Microsoft Teams, Google Meet, and Skype among others.
Does the Jabra PanaCast 20 require any software to operate?
While the Jabra PanaCast 20 can function as a plug-and-play device, it is recommended to use the Jabra Direct software for accessing advanced features and settings customization for optimal performance.
What kind of image resolution can I expect from the Jabra PanaCast 20?
The Jabra PanaCast 20 offers 4K Ultra-HD resolution, ensuring high-quality, clear, and detailed video output during your conferences and virtual meetings.
How does the AI-driven Intelligent Zoom feature work?
The AI-driven Intelligent Zoom feature in the Jabra PanaCast 20 automatically adjusts the camera focus to ensure that all participants in the meeting are optimally framed in the video feed, enhancing the overall meeting experience.
What is the Picture-in-Picture mode?
The Picture-in-Picture mode allows users to display a second video stream within the same frame. This can be used to show content such as whiteboards or documents alongside the main video feed.
Does the Jabra PanaCast 20 have any security features?
Yes, the Jabra PanaCast 20 is equipped with advanced security features including a built-in privacy cover to ensure that the camera is physically blocked when not in use, providing added security and peace of mind.
Is the Jabra PanaCast 20 portable?
Yes, the Jabra PanaCast 20 is designed to be compact and lightweight, making it easy to carry and ideal for remote work and travel.
Enjoy Peace of Mind with Our 12-Month Warranty and Hassle-Free Returns
Warranty Benefits You Can Count On:
When you purchase from us, rest assured that your items (excluding software) are protected under a robust 12-month warranty. Should your goods cease to function as promised within this period due to no fault of your own, we'll make it right by either repairing or replacing them. Our commitment ensures you might receive a refurbished or equivalent replacement, always meeting or exceeding the original specifications.
Our Promise of Quality:
While we stand behind the excellent quality and performance of our goods, please note that our warranty primarily covers operational defects. We aim for transparency and fairness in our warranty provisions, without making broader claims about the general durability or suitability for unintended purposes.
Comprehensive Protection:
Even under rigorous legal frameworks like the Competition and Consumer Act 2010, our warranty remains robust. We limit our liability for any breaches, ensuring that remedies might include replacement, repair, or appropriate compensation, whether you've bought products or services.
Flexible Returns for Your Convenience:
Changed your mind? No problem! Returns are easy with our consent—just be mindful of a 15% handling and restocking fee. Remember, all transportation costs are covered by you, ensuring a smooth and transparent process. Unauthorised returns aren't eligible for credit but rest easy knowing we will handle your items responsibly, even using them as security until any outstanding payments are settled.
Trust and Satisfaction:
Each clause of our warranty and return policies is designed to protect your interests while ensuring the highest standards of service and reliability from us. Shop with confidence knowing that we're committed to your satisfaction and peace of mind.
Delivery Information
At our company, we’re committed to making your delivery experience as smooth and hassle-free as possible. Here’s how we ensure your satisfaction:
Convenient Delivery to Your Doorstep:
We’ll deliver your order right to your premises. For your convenience, all transportation and freight charges are clearly outlined and payable within our easy payment terms.
Flexible Delivery Timing:
We strive to deliver your products promptly. While we aim to provide accurate delivery dates, we ask for your understanding that these dates are estimates. Rest assured, if no specific date is given, we’ll get your order to you as soon as we can.
Peace of Mind During Transit:
We take every precaution to ensure your goods arrive safely. In the rare event that something goes wrong during transit, please note that the carrier acts on your behalf, even if we arranged the delivery.
Quick Resolution for Delivery Issues:
If there’s an issue with your delivery, such as missing items, simply notify us in writing within 7 days. We’re here to help and will address any concerns promptly. After this period, we’ll consider the delivery accepted and complete.
Handling Unforeseen Delays:
Life happens, and sometimes unexpected events like strikes, machinery failures, or other external factors can delay your order. If such situations arise, we’ll work with you to either cancel the order with your consent or complete the delivery as soon as possible.
We’re dedicated to providing you with excellent service and timely deliveries. If you have any questions or need assistance, our friendly team is always here to help!
