Frequent Ask Questions
What is the Jabra 50-219 Engage Link - USB-A UC?
The Jabra 50-219 Engage Link - USB-A UC is a call control unit designed for use with Jabra Engage series headsets. It connects to your computer via a USB-A port and provides easy access to essential call features.
Which headsets are compatible with the Jabra Engage Link?
The Jabra Engage Link is compatible with the Jabra Engage series headsets, ensuring seamless integration and functionality.
What functionalities does the Jabra Engage Link provide?
The Jabra Engage Link allows users to answer/end calls, mute, adjust the volume, and redial. It provides a centralized control unit for managing calls efficiently.
How do I connect the Jabra Engage Link to my computer?
Simply plug the Jabra Engage Link into an available USB-A port on your computer. Once connected, it should automatically configure with your system and be ready to use with compatible Jabra headsets.
Does the Jabra Engage Link require any additional software?
In most cases, the Jabra Engage Link will work out of the box with standard call functionalities. For enhanced features and updates, you can install the Jabra Direct software, which enables further customization and firmware updates.
Can the Jabra Engage Link be used with other headset brands?
No, the Jabra Engage Link is specifically designed for Jabra Engage series headsets and may not work properly with other brands or models.
Is the Jabra Engage Link suitable for both UC and MS environments?
Yes, the Jabra Engage Link - USB-A UC variant is designed for use with Unified Communications (UC) platforms and can support various UC systems. Make sure you select the version that matches your communication platform for optimal performance.
How portable is the Jabra Engage Link?
The Jabra Engage Link is compact and lightweight, making it easy to carry and use in different locations. It is designed for convenience and flexibility, ideal for professionals who need to manage calls efficiently both in and out of the office.
Enjoy Peace of Mind with Our 12-Month Warranty and Hassle-Free Returns
Warranty Benefits You Can Count On:
When you purchase from us, rest assured that your items (excluding software) are protected under a robust 12-month warranty. Should your goods cease to function as promised within this period due to no fault of your own, we'll make it right by either repairing or replacing them. Our commitment ensures you might receive a refurbished or equivalent replacement, always meeting or exceeding the original specifications.
Our Promise of Quality:
While we stand behind the excellent quality and performance of our goods, please note that our warranty primarily covers operational defects. We aim for transparency and fairness in our warranty provisions, without making broader claims about the general durability or suitability for unintended purposes.
Comprehensive Protection:
Even under rigorous legal frameworks like the Competition and Consumer Act 2010, our warranty remains robust. We limit our liability for any breaches, ensuring that remedies might include replacement, repair, or appropriate compensation, whether you've bought products or services.
Flexible Returns for Your Convenience:
Changed your mind? No problem! Returns are easy with our consent—just be mindful of a 15% handling and restocking fee. Remember, all transportation costs are covered by you, ensuring a smooth and transparent process. Unauthorised returns aren't eligible for credit but rest easy knowing we will handle your items responsibly, even using them as security until any outstanding payments are settled.
Trust and Satisfaction:
Each clause of our warranty and return policies is designed to protect your interests while ensuring the highest standards of service and reliability from us. Shop with confidence knowing that we're committed to your satisfaction and peace of mind.
Delivery Information
At our company, we’re committed to making your delivery experience as smooth and hassle-free as possible. Here’s how we ensure your satisfaction:
Convenient Delivery to Your Doorstep:
We’ll deliver your order right to your premises. For your convenience, all transportation and freight charges are clearly outlined and payable within our easy payment terms.
Flexible Delivery Timing:
We strive to deliver your products promptly. While we aim to provide accurate delivery dates, we ask for your understanding that these dates are estimates. Rest assured, if no specific date is given, we’ll get your order to you as soon as we can.
Peace of Mind During Transit:
We take every precaution to ensure your goods arrive safely. In the rare event that something goes wrong during transit, please note that the carrier acts on your behalf, even if we arranged the delivery.
Quick Resolution for Delivery Issues:
If there’s an issue with your delivery, such as missing items, simply notify us in writing within 7 days. We’re here to help and will address any concerns promptly. After this period, we’ll consider the delivery accepted and complete.
Handling Unforeseen Delays:
Life happens, and sometimes unexpected events like strikes, machinery failures, or other external factors can delay your order. If such situations arise, we’ll work with you to either cancel the order with your consent or complete the delivery as soon as possible.
We’re dedicated to providing you with excellent service and timely deliveries. If you have any questions or need assistance, our friendly team is always here to help!
