Frequent Ask Questions
What is the Honeywell HBS2-BB?
The Honeywell HBS2-BB is a wall back box designed to be used with Honeywell\'s Performance Series cameras. It helps in the installation of the camera by providing a secure and stable mounting point on a wall.
What are the dimensions of the Honeywell HBS2-BB?
The dimensions of the Honeywell HBS2-BB are typically specified as 6.7 inches in diameter and 1.85 inches in depth. However, it is always recommended to check the product specifications for the most accurate information.
What materials is the Honeywell HBS2-BB made from?
The Honeywell HBS2-BB is generally constructed from durable materials that are suitable for outdoor and indoor installations. It\'s often made of die-cast aluminum which provides strength and durability.
Is the Honeywell HBS2-BB compatible with all Honeywell cameras?
No, the Honeywell HBS2-BB is specifically designed for use with Honeywell\'s Performance Series cameras. It may not be compatible with other series or brands of cameras.
Can the Honeywell HBS2-BB be used for outdoor installations?
Yes, the Honeywell HBS2-BB is suitable for outdoor installations. It is designed to withstand various environmental conditions, making it ideal for both indoor and outdoor use.
How do I install the Honeywell HBS2-BB?
The Honeywell HBS2-BB can be installed by mounting it on a wall using screws. It is important to follow the installation instructions provided by Honeywell to ensure a proper and secure installation.
What accessories come with the Honeywell HBS2-BB?
The Honeywell HBS2-BB typically includes the necessary mounting hardware such as screws and anchors. However, it is advisable to check the product package contents to confirm the included accessories.
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Warranty Benefits You Can Count On:
When you purchase from us, rest assured that your items (excluding software) are protected under a robust 12-month warranty. Should your goods cease to function as promised within this period due to no fault of your own, we'll make it right by either repairing or replacing them. Our commitment ensures you might receive a refurbished or equivalent replacement, always meeting or exceeding the original specifications.
Our Promise of Quality:
While we stand behind the excellent quality and performance of our goods, please note that our warranty primarily covers operational defects. We aim for transparency and fairness in our warranty provisions, without making broader claims about the general durability or suitability for unintended purposes.
Comprehensive Protection:
Even under rigorous legal frameworks like the Competition and Consumer Act 2010, our warranty remains robust. We limit our liability for any breaches, ensuring that remedies might include replacement, repair, or appropriate compensation, whether you've bought products or services.
Flexible Returns for Your Convenience:
Changed your mind? No problem! Returns are easy with our consent—just be mindful of a 15% handling and restocking fee. Remember, all transportation costs are covered by you, ensuring a smooth and transparent process. Unauthorised returns aren't eligible for credit but rest easy knowing we will handle your items responsibly, even using them as security until any outstanding payments are settled.
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Each clause of our warranty and return policies is designed to protect your interests while ensuring the highest standards of service and reliability from us. Shop with confidence knowing that we're committed to your satisfaction and peace of mind.
Delivery Information
At our company, we’re committed to making your delivery experience as smooth and hassle-free as possible. Here’s how we ensure your satisfaction:
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We’ll deliver your order right to your premises. For your convenience, all transportation and freight charges are clearly outlined and payable within our easy payment terms.
Flexible Delivery Timing:
We strive to deliver your products promptly. While we aim to provide accurate delivery dates, we ask for your understanding that these dates are estimates. Rest assured, if no specific date is given, we’ll get your order to you as soon as we can.
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We take every precaution to ensure your goods arrive safely. In the rare event that something goes wrong during transit, please note that the carrier acts on your behalf, even if we arranged the delivery.
Quick Resolution for Delivery Issues:
If there’s an issue with your delivery, such as missing items, simply notify us in writing within 7 days. We’re here to help and will address any concerns promptly. After this period, we’ll consider the delivery accepted and complete.
Handling Unforeseen Delays:
Life happens, and sometimes unexpected events like strikes, machinery failures, or other external factors can delay your order. If such situations arise, we’ll work with you to either cancel the order with your consent or complete the delivery as soon as possible.
We’re dedicated to providing you with excellent service and timely deliveries. If you have any questions or need assistance, our friendly team is always here to help!