Frequent Ask Questions
What is the Fortinet FGR-60D-BDL-988-36?
The Fortinet FGR-60D-BDL-988-36 is a FortiGate Rugged-60D hardware unit bundled with 3 years of ASE FortiCare and FortiGuard 360 Protection.
What is included in the 3-year ASE FortiCare and FortiGuard 360 Protection?
The bundle includes advanced support and security services such as remote assistance, firmware updates, cybersecurity threat protection, and comprehensive 360-degree security coverage ensuring robust protection against a variety of threats.
Where is the FortiGate Rugged-60D best suited for deployment?
The FortiGate Rugged-60D is ideal for harsh environments and industrial networks where standard hardware may not be suitable. It is designed to withstand extreme temperatures and volatile conditions.
What are the key features of the FortiGate Rugged-60D?
Key features include high-performance firewall capabilities, VPN support, secure advanced threat protection, industrial-grade hardware, and compliance with IEC 61850-3 and IEEE 1613 standards for electric utility substations and power plants.
Can the FortiGate Rugged-60D integrate with existing network infrastructure?
Yes, the FortiGate Rugged-60D is designed for easy integration with existing network infrastructure, providing robust security features and seamless management within a centralized security architecture.
Does the FortiGate Rugged-60D offer VPN capabilities?
Yes, the FortiGate Rugged-60D supports various VPN protocols, including IPSec and SSL, to ensure secure connectivity across remote sites and users.
Is the FortiGate Rugged-60D compliant with industrial standards?
Yes, the FortiGate Rugged-60D complies with industrial standards such as IEC 61850-3 and IEEE 1613, making it suitable for deployment in industrial control systems and substations.
Enjoy Peace of Mind with Our 12-Month Warranty and Hassle-Free Returns
Warranty Benefits You Can Count On:
When you purchase from us, rest assured that your items (excluding software) are protected under a robust 12-month warranty. Should your goods cease to function as promised within this period due to no fault of your own, we'll make it right by either repairing or replacing them. Our commitment ensures you might receive a refurbished or equivalent replacement, always meeting or exceeding the original specifications.
Our Promise of Quality:
While we stand behind the excellent quality and performance of our goods, please note that our warranty primarily covers operational defects. We aim for transparency and fairness in our warranty provisions, without making broader claims about the general durability or suitability for unintended purposes.
Comprehensive Protection:
Even under rigorous legal frameworks like the Competition and Consumer Act 2010, our warranty remains robust. We limit our liability for any breaches, ensuring that remedies might include replacement, repair, or appropriate compensation, whether you've bought products or services.
Flexible Returns for Your Convenience:
Changed your mind? No problem! Returns are easy with our consent—just be mindful of a 15% handling and restocking fee. Remember, all transportation costs are covered by you, ensuring a smooth and transparent process. Unauthorised returns aren't eligible for credit but rest easy knowing we will handle your items responsibly, even using them as security until any outstanding payments are settled.
Trust and Satisfaction:
Each clause of our warranty and return policies is designed to protect your interests while ensuring the highest standards of service and reliability from us. Shop with confidence knowing that we're committed to your satisfaction and peace of mind.
Delivery Information
At our company, we’re committed to making your delivery experience as smooth and hassle-free as possible. Here’s how we ensure your satisfaction:
Convenient Delivery to Your Doorstep:
We’ll deliver your order right to your premises. For your convenience, all transportation and freight charges are clearly outlined and payable within our easy payment terms.
Flexible Delivery Timing:
We strive to deliver your products promptly. While we aim to provide accurate delivery dates, we ask for your understanding that these dates are estimates. Rest assured, if no specific date is given, we’ll get your order to you as soon as we can.
Peace of Mind During Transit:
We take every precaution to ensure your goods arrive safely. In the rare event that something goes wrong during transit, please note that the carrier acts on your behalf, even if we arranged the delivery.
Quick Resolution for Delivery Issues:
If there’s an issue with your delivery, such as missing items, simply notify us in writing within 7 days. We’re here to help and will address any concerns promptly. After this period, we’ll consider the delivery accepted and complete.
Handling Unforeseen Delays:
Life happens, and sometimes unexpected events like strikes, machinery failures, or other external factors can delay your order. If such situations arise, we’ll work with you to either cancel the order with your consent or complete the delivery as soon as possible.
We’re dedicated to providing you with excellent service and timely deliveries. If you have any questions or need assistance, our friendly team is always here to help!
