Frequent Ask Questions
What is the Eaton KA1011100000010 9355?
The Eaton KA1011100000010 9355 is a 10 kVA/9 kW Uninterruptible Power Supply (UPS) system designed to provide backup power and protect against power disturbances for critical equipment.
What is the input and output voltage of the Eaton 9355?
The input and output voltage of the Eaton 9355 is 208 volts.
How many batteries does the Eaton KA1011100000010 9355 have?
This model comes with 32 batteries arranged in a 2-high configuration.
What is the power capacity of the Eaton 9355?
The Eaton 9355 has a power capacity of 10 kVA (kilovolt-amperes) or 9 kW (kilowatts).
Can the Eaton 9355 be used for three-phase power systems?
Yes, the Eaton 9355 is suitable for use in three-phase power systems.
What types of applications is the Eaton 9355 suitable for?
The Eaton 9355 is ideal for protecting critical equipment in data centers, IT environments, financial institutions, telecommunications, healthcare facilities, and industrial applications.
Is the Eaton 9355 a scalable UPS system?
Yes, the Eaton 9355 UPS system is scalable and can be expanded to meet growing power demands.
Does the Eaton 9355 provide online double-conversion topology?
Yes, the Eaton 9355 uses online double-conversion topology to provide continuous and clean power by isolating connected equipment from power irregularities.
What is the form factor of the Eaton 9355 UPS system?
The Eaton 9355 has a compact tower form factor designed to save floor space and can be easily integrated into various environments.
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When you purchase from us, rest assured that your items (excluding software) are protected under a robust 12-month warranty. Should your goods cease to function as promised within this period due to no fault of your own, we'll make it right by either repairing or replacing them. Our commitment ensures you might receive a refurbished or equivalent replacement, always meeting or exceeding the original specifications.
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While we stand behind the excellent quality and performance of our goods, please note that our warranty primarily covers operational defects. We aim for transparency and fairness in our warranty provisions, without making broader claims about the general durability or suitability for unintended purposes.
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Even under rigorous legal frameworks like the Competition and Consumer Act 2010, our warranty remains robust. We limit our liability for any breaches, ensuring that remedies might include replacement, repair, or appropriate compensation, whether you've bought products or services.
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Changed your mind? No problem! Returns are easy with our consent—just be mindful of a 15% handling and restocking fee. Remember, all transportation costs are covered by you, ensuring a smooth and transparent process. Unauthorised returns aren't eligible for credit but rest easy knowing we will handle your items responsibly, even using them as security until any outstanding payments are settled.
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We take every precaution to ensure your goods arrive safely. In the rare event that something goes wrong during transit, please note that the carrier acts on your behalf, even if we arranged the delivery.
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If there’s an issue with your delivery, such as missing items, simply notify us in writing within 7 days. We’re here to help and will address any concerns promptly. After this period, we’ll consider the delivery accepted and complete.
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Life happens, and sometimes unexpected events like strikes, machinery failures, or other external factors can delay your order. If such situations arise, we’ll work with you to either cancel the order with your consent or complete the delivery as soon as possible.
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