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The Eaton RELAY-MS Relay Card-MS is a reliable and efficient relay interface designed for seamless integration with select Eaton UPS systems. It provides accurate relay communication, enabling enhanced monitoring and control of power distribution within critical infrastructures. The card offers status updates for essential UPS parameters such as on-battery, low-battery, and UPS failure, ensuring prompt response to power events. Note: This model is not compatible with Eaton 9130 UPS systems. Perfect for maintaining uptime in mission-critical applications.

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  • Designed to provide an easy connection solution for power management systems
  • Offers seamless integration with Eaton UPS systems for enhanced monitoring and control
  • User-friendly installation with plug-and-play functionality
  • Provides critical relay contact signals for UPS status indication
  • Ensures reliable operation with high-quality components
  • Supports multiple configurations to suit various application requirements
  • Optimized for industrial and commercial applications
  • Compact design for space-saving installation
  • Not compatible with Eaton 9130 UPS systems

Technical Specifications

  • Product Type: Relay Card
  • Connector Type: Plug-and-play installation
  • Compatible Systems: Eaton UPS systems (excluding 9130 model)
  • Relay Contacts: Configurable for various applications
  • Form Factor: Compact design
  • Operating Temperature Range: -10°C to 60°C
  • Storage Temperature Range: -20°C to 70°C
  • Relative Humidity: 5% to 95%, non-condensing
  • Input Voltage: Complies with UPS specifications
  • Green Compliance Certification: RoHS compliant

Frequent Ask Questions

  • What is the Eaton RELAY-MS Relay Card-MS?

  • The Eaton RELAY-MS Relay Card-MS is a communication card designed to provide reliable integration of status monitoring features with a high-performance power management system.

  • What is the primary function of the Eaton RELAY-MS Relay Card-MS?

  • Its primary function is to offer the capability to monitor and manage the status of Uninterruptible Power Supplies (UPS) remotely.

  • Is the Eaton RELAY-MS Relay Card-MS compatible with all Eaton UPS models?

  • No, the Eaton RELAY-MS Relay Card-MS is not compatible with the Eaton 9130 UPS model.

  • What are some key features of the Eaton RELAY-MS Relay Card-MS?

  • Key features include its ability to provide dry-contact relay outputs for remote status indication, integration into existing monitoring systems, and support for basic UPS status alerts.

  • Can I install the Eaton RELAY-MS Relay Card-MS by myself?

  • Installation is straightforward for individuals familiar with power management systems, but it is recommended to follow Eaton\'s official installation guide or consult with a professional.

  • How does the Eaton RELAY-MS Relay Card-MS communicate UPS status?

  • The relay card communicates UPS status through dry-contact relay outputs, which can indicate various states such as power failure, battery low, and UPS operating in bypass mode.

  • Where can I find more technical specifications on the Eaton RELAY-MS Relay Card-MS?

  • Detailed technical specifications can be found in the product\'s datasheet or user manual, which is typically provided by Eaton or available on their website.

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Warranty Benefits You Can Count On:

When you purchase from us, rest assured that your items (excluding software) are protected under a robust 12-month warranty. Should your goods cease to function as promised within this period due to no fault of your own, we'll make it right by either repairing or replacing them. Our commitment ensures you might receive a refurbished or equivalent replacement, always meeting or exceeding the original specifications.

Our Promise of Quality:

While we stand behind the excellent quality and performance of our goods, please note that our warranty primarily covers operational defects. We aim for transparency and fairness in our warranty provisions, without making broader claims about the general durability or suitability for unintended purposes.

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Even under rigorous legal frameworks like the Competition and Consumer Act 2010, our warranty remains robust. We limit our liability for any breaches, ensuring that remedies might include replacement, repair, or appropriate compensation, whether you've bought products or services.

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Changed your mind? No problem! Returns are easy with our consent—just be mindful of a 15% handling and restocking fee. Remember, all transportation costs are covered by you, ensuring a smooth and transparent process. Unauthorised returns aren't eligible for credit but rest easy knowing we will handle your items responsibly, even using them as security until any outstanding payments are settled.

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We’ll deliver your order right to your premises. For your convenience, all transportation and freight charges are clearly outlined and payable within our easy payment terms.

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We take every precaution to ensure your goods arrive safely. In the rare event that something goes wrong during transit, please note that the carrier acts on your behalf, even if we arranged the delivery.

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If there’s an issue with your delivery, such as missing items, simply notify us in writing within 7 days. We’re here to help and will address any concerns promptly. After this period, we’ll consider the delivery accepted and complete.

Handling Unforeseen Delays:

Life happens, and sometimes unexpected events like strikes, machinery failures, or other external factors can delay your order. If such situations arise, we’ll work with you to either cancel the order with your consent or complete the delivery as soon as possible.

We’re dedicated to providing you with excellent service and timely deliveries. If you have any questions or need assistance, our friendly team is always here to help!

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