Frequent Ask Questions
What is Aruba JZ405AAE ClearPass New Licensing?
Aruba JZ405AAE ClearPass New Licensing is a software license for Aruba\'s ClearPass which allows for network access control for up to 10,000 concurrent endpoints.
What does "10K Concurrent Endpoints" mean?
"10K Concurrent Endpoints" means that the license supports up to 10,000 devices connected to the network at the same time.
What is E-LTU?
E-LTU stands for Electronic License Transfer Unit. It indicates that the license is delivered electronically rather than in physical form.
How do I receive the license after purchase?
After purchasing, the license is delivered electronically. You will receive an email with instructions on how to download and activate your license.
Can I upgrade to more concurrent endpoints in the future?
Yes, you can upgrade your ClearPass licensing to support more concurrent endpoints if needed. Additional licenses can be purchased and added to your existing setup.
Is technical support included with the license?
Technical support is not included with the license itself. You may need to purchase a support contract separately to get ongoing technical assistance.
What functions does ClearPass provide?
ClearPass provides network access control, device profiling and posture assessments, guest access, and policy management to ensure secure and efficient network operations.
What types of endpoints can be managed?
ClearPass can manage a variety of endpoints including laptops, smartphones, tablets, IoT devices, and more, ensuring they comply with network policies before granting access.
Is there a trial version available for ClearPass?
Yes, Aruba typically offers trial versions of ClearPass so potential users can evaluate the product before committing to a purchase.
Enjoy Peace of Mind with Our 12-Month Warranty and Hassle-Free Returns
Warranty Benefits You Can Count On:
When you purchase from us, rest assured that your items (excluding software) are protected under a robust 12-month warranty. Should your goods cease to function as promised within this period due to no fault of your own, we'll make it right by either repairing or replacing them. Our commitment ensures you might receive a refurbished or equivalent replacement, always meeting or exceeding the original specifications.
Our Promise of Quality:
While we stand behind the excellent quality and performance of our goods, please note that our warranty primarily covers operational defects. We aim for transparency and fairness in our warranty provisions, without making broader claims about the general durability or suitability for unintended purposes.
Comprehensive Protection:
Even under rigorous legal frameworks like the Competition and Consumer Act 2010, our warranty remains robust. We limit our liability for any breaches, ensuring that remedies might include replacement, repair, or appropriate compensation, whether you've bought products or services.
Flexible Returns for Your Convenience:
Changed your mind? No problem! Returns are easy with our consent—just be mindful of a 15% handling and restocking fee. Remember, all transportation costs are covered by you, ensuring a smooth and transparent process. Unauthorised returns aren't eligible for credit but rest easy knowing we will handle your items responsibly, even using them as security until any outstanding payments are settled.
Trust and Satisfaction:
Each clause of our warranty and return policies is designed to protect your interests while ensuring the highest standards of service and reliability from us. Shop with confidence knowing that we're committed to your satisfaction and peace of mind.
Delivery Information
At our company, we’re committed to making your delivery experience as smooth and hassle-free as possible. Here’s how we ensure your satisfaction:
Convenient Delivery to Your Doorstep:
We’ll deliver your order right to your premises. For your convenience, all transportation and freight charges are clearly outlined and payable within our easy payment terms.
Flexible Delivery Timing:
We strive to deliver your products promptly. While we aim to provide accurate delivery dates, we ask for your understanding that these dates are estimates. Rest assured, if no specific date is given, we’ll get your order to you as soon as we can.
Peace of Mind During Transit:
We take every precaution to ensure your goods arrive safely. In the rare event that something goes wrong during transit, please note that the carrier acts on your behalf, even if we arranged the delivery.
Quick Resolution for Delivery Issues:
If there’s an issue with your delivery, such as missing items, simply notify us in writing within 7 days. We’re here to help and will address any concerns promptly. After this period, we’ll consider the delivery accepted and complete.
Handling Unforeseen Delays:
Life happens, and sometimes unexpected events like strikes, machinery failures, or other external factors can delay your order. If such situations arise, we’ll work with you to either cancel the order with your consent or complete the delivery as soon as possible.
We’re dedicated to providing you with excellent service and timely deliveries. If you have any questions or need assistance, our friendly team is always here to help!
