Frequent Ask Questions
What is the APC Galaxy VS UPS 80kW used for?
The APC Galaxy VS UPS 80kW is a high-performance uninterruptible power supply designed to protect critical IT infrastructure, data centers, and industrial applications from power disruptions.
What voltage does the APC Galaxy VS UPS 80kW support?
This UPS supports a voltage of 400V, making it suitable for various demanding electrical environments.
How many internal battery strings can it support?
The APC Galaxy VS UPS 80kW can support up to 5 internal 9Ah smart modular battery strings.
What is the operating efficiency of this UPS?
The APC Galaxy VS UPS 80kW has a high efficiency rate, often exceeding 96%, contributing to reduced energy costs and minimizing the heat generated.
What type of batteries does the APC Galaxy VS UPS 80kW use?
This UPS uses smart modular battery strings that are known for their reliability and ease of maintenance.
What is included in the startup package?
The startup package includes a 5x8 startup service which ensures that the installation and initial operation of the UPS are handled by a professional, ensuring optimal performance from the start.
Does the UPS support remote monitoring and management?
Yes, the APC Galaxy VS UPS 80kW supports remote monitoring and management, allowing users to oversee and control the UPS operations through network management cards or software.
What are the dimension and weight of the UPS?
The dimensions and weight of the UPS vary depending on the configuration and battery options. Please refer to the product data sheet for detailed dimensions and weights.
Is the APC Galaxy VS UPS 80kW scalable?
Yes, the APC Galaxy VS UPS 80kW is scalable, allowing users to add additional battery modules or other components as needed to meet growing power protection requirements.
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Warranty Benefits You Can Count On:
When you purchase from us, rest assured that your items (excluding software) are protected under a robust 12-month warranty. Should your goods cease to function as promised within this period due to no fault of your own, we'll make it right by either repairing or replacing them. Our commitment ensures you might receive a refurbished or equivalent replacement, always meeting or exceeding the original specifications.
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While we stand behind the excellent quality and performance of our goods, please note that our warranty primarily covers operational defects. We aim for transparency and fairness in our warranty provisions, without making broader claims about the general durability or suitability for unintended purposes.
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Even under rigorous legal frameworks like the Competition and Consumer Act 2010, our warranty remains robust. We limit our liability for any breaches, ensuring that remedies might include replacement, repair, or appropriate compensation, whether you've bought products or services.
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Changed your mind? No problem! Returns are easy with our consent—just be mindful of a 15% handling and restocking fee. Remember, all transportation costs are covered by you, ensuring a smooth and transparent process. Unauthorised returns aren't eligible for credit but rest easy knowing we will handle your items responsibly, even using them as security until any outstanding payments are settled.
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Each clause of our warranty and return policies is designed to protect your interests while ensuring the highest standards of service and reliability from us. Shop with confidence knowing that we're committed to your satisfaction and peace of mind.
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We strive to deliver your products promptly. While we aim to provide accurate delivery dates, we ask for your understanding that these dates are estimates. Rest assured, if no specific date is given, we’ll get your order to you as soon as we can.
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We take every precaution to ensure your goods arrive safely. In the rare event that something goes wrong during transit, please note that the carrier acts on your behalf, even if we arranged the delivery.
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If there’s an issue with your delivery, such as missing items, simply notify us in writing within 7 days. We’re here to help and will address any concerns promptly. After this period, we’ll consider the delivery accepted and complete.
Handling Unforeseen Delays:
Life happens, and sometimes unexpected events like strikes, machinery failures, or other external factors can delay your order. If such situations arise, we’ll work with you to either cancel the order with your consent or complete the delivery as soon as possible.
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