Frequent Ask Questions
What is the APC GUPXC30I2 GUTOR PXC?
The APC GUPXC30I2 GUTOR PXC is a 30kVA uninterruptible power supply (UPS) designed for industrial applications. It features a 400/230V input/output voltage and supports configurations for either standalone or parallel redundant operations.
What type of protection does the APC GUPXC30I2 GUTOR PXC offer?
This UPS provides protection against power surges, spikes, and interruptions. It ensures that critical industrial equipment continues to receive clean and reliable power even during power disturbances.
What does IP42 rating mean?
The IP42 rating indicates that the UPS is protected against solid objects greater than 1mm and water dripping vertically. This makes it suitable for use in industrial environments where exposure to dust and moisture may occur.
Is the APC GUPXC30I2 GUTOR PXC suitable for industrial applications?
Yes, this UPS is specifically designed for industrial applications, offering robust performance and reliability required under demanding conditions.
Can the APC GUPXC30I2 GUTOR PXC operate in parallel redundant mode?
Yes, this UPS can be configured to operate in a parallel redundant mode, which enhances system reliability and ensures continuous power supply even if one UPS unit fails.
Does the APC GUPXC30I2 GUTOR PXC include a transformer?
No, this model does not include a transformer.
What kind of input and output connections does the APC GUPXC30I2 GUTOR PXC support?
The UPS supports 400/230V input and output connections, suitable for integration into various industrial power systems.
How can I manage and monitor the APC GUPXC30I2 GUTOR PXC?
This UPS can be managed and monitored using its built-in communication capabilities, which include potential options for remote management and monitoring to ensure optimal performance and immediate notifications in case of power events.
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Warranty Benefits You Can Count On:
When you purchase from us, rest assured that your items (excluding software) are protected under a robust 12-month warranty. Should your goods cease to function as promised within this period due to no fault of your own, we'll make it right by either repairing or replacing them. Our commitment ensures you might receive a refurbished or equivalent replacement, always meeting or exceeding the original specifications.
Our Promise of Quality:
While we stand behind the excellent quality and performance of our goods, please note that our warranty primarily covers operational defects. We aim for transparency and fairness in our warranty provisions, without making broader claims about the general durability or suitability for unintended purposes.
Comprehensive Protection:
Even under rigorous legal frameworks like the Competition and Consumer Act 2010, our warranty remains robust. We limit our liability for any breaches, ensuring that remedies might include replacement, repair, or appropriate compensation, whether you've bought products or services.
Flexible Returns for Your Convenience:
Changed your mind? No problem! Returns are easy with our consent—just be mindful of a 15% handling and restocking fee. Remember, all transportation costs are covered by you, ensuring a smooth and transparent process. Unauthorised returns aren't eligible for credit but rest easy knowing we will handle your items responsibly, even using them as security until any outstanding payments are settled.
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Each clause of our warranty and return policies is designed to protect your interests while ensuring the highest standards of service and reliability from us. Shop with confidence knowing that we're committed to your satisfaction and peace of mind.
Delivery Information
At our company, we’re committed to making your delivery experience as smooth and hassle-free as possible. Here’s how we ensure your satisfaction:
Convenient Delivery to Your Doorstep:
We’ll deliver your order right to your premises. For your convenience, all transportation and freight charges are clearly outlined and payable within our easy payment terms.
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We strive to deliver your products promptly. While we aim to provide accurate delivery dates, we ask for your understanding that these dates are estimates. Rest assured, if no specific date is given, we’ll get your order to you as soon as we can.
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We take every precaution to ensure your goods arrive safely. In the rare event that something goes wrong during transit, please note that the carrier acts on your behalf, even if we arranged the delivery.
Quick Resolution for Delivery Issues:
If there’s an issue with your delivery, such as missing items, simply notify us in writing within 7 days. We’re here to help and will address any concerns promptly. After this period, we’ll consider the delivery accepted and complete.
Handling Unforeseen Delays:
Life happens, and sometimes unexpected events like strikes, machinery failures, or other external factors can delay your order. If such situations arise, we’ll work with you to either cancel the order with your consent or complete the delivery as soon as possible.
We’re dedicated to providing you with excellent service and timely deliveries. If you have any questions or need assistance, our friendly team is always here to help!