Frequent Ask Questions
What is the APC FS-FM-1002-B HyperPod Frame?
The APC FS-FM-1002-B HyperPod Frame is a vertical post used as part of the HyperPod System, designed for flexible and modular data center infrastructure. It includes two tall frame posts.
What are the dimensions of the FS-FM-1002-B HyperPod Frame?
The precise dimensions are designed to match the requirements for data center configurations, offering a tall frame for vertical support. For exact measurements, please refer to the product\'s technical specifications.
What materials are used in the construction of the HyperPod Frame?
The frame is typically constructed from high-quality, durable materials to ensure stability and longevity in data center environments.
Is the FS-FM-1002-B compatible with other APC products?
Yes, the FS-FM-1002-B HyperPod Frame is designed to be compatible with other components of the APC HyperPod system and other APC data center solutions.
Can the HyperPod system be expanded with additional frames?
Yes, the modular design of the HyperPod system allows for easy expansion with additional frames to accommodate growing data center needs.
What is the primary use of the HyperPod Frame?
The primary use of the FS-FM-1002-B HyperPod Frame is to support the infrastructure of a data center, providing a framework for mounting and organizing IT equipment.
Is the installation of the FS-FM-1002-B HyperPod Frame straightforward?
Yes, the HyperPod system is designed for easy and quick installation to minimize downtime and disruption in the data center.
Enjoy Peace of Mind with Our 12-Month Warranty and Hassle-Free Returns
Warranty Benefits You Can Count On:
When you purchase from us, rest assured that your items (excluding software) are protected under a robust 12-month warranty. Should your goods cease to function as promised within this period due to no fault of your own, we'll make it right by either repairing or replacing them. Our commitment ensures you might receive a refurbished or equivalent replacement, always meeting or exceeding the original specifications.
Our Promise of Quality:
While we stand behind the excellent quality and performance of our goods, please note that our warranty primarily covers operational defects. We aim for transparency and fairness in our warranty provisions, without making broader claims about the general durability or suitability for unintended purposes.
Comprehensive Protection:
Even under rigorous legal frameworks like the Competition and Consumer Act 2010, our warranty remains robust. We limit our liability for any breaches, ensuring that remedies might include replacement, repair, or appropriate compensation, whether you've bought products or services.
Flexible Returns for Your Convenience:
Changed your mind? No problem! Returns are easy with our consent—just be mindful of a 15% handling and restocking fee. Remember, all transportation costs are covered by you, ensuring a smooth and transparent process. Unauthorised returns aren't eligible for credit but rest easy knowing we will handle your items responsibly, even using them as security until any outstanding payments are settled.
Trust and Satisfaction:
Each clause of our warranty and return policies is designed to protect your interests while ensuring the highest standards of service and reliability from us. Shop with confidence knowing that we're committed to your satisfaction and peace of mind.
Delivery Information
At our company, we’re committed to making your delivery experience as smooth and hassle-free as possible. Here’s how we ensure your satisfaction:
Convenient Delivery to Your Doorstep:
We’ll deliver your order right to your premises. For your convenience, all transportation and freight charges are clearly outlined and payable within our easy payment terms.
Flexible Delivery Timing:
We strive to deliver your products promptly. While we aim to provide accurate delivery dates, we ask for your understanding that these dates are estimates. Rest assured, if no specific date is given, we’ll get your order to you as soon as we can.
Peace of Mind During Transit:
We take every precaution to ensure your goods arrive safely. In the rare event that something goes wrong during transit, please note that the carrier acts on your behalf, even if we arranged the delivery.
Quick Resolution for Delivery Issues:
If there’s an issue with your delivery, such as missing items, simply notify us in writing within 7 days. We’re here to help and will address any concerns promptly. After this period, we’ll consider the delivery accepted and complete.
Handling Unforeseen Delays:
Life happens, and sometimes unexpected events like strikes, machinery failures, or other external factors can delay your order. If such situations arise, we’ll work with you to either cancel the order with your consent or complete the delivery as soon as possible.
We’re dedicated to providing you with excellent service and timely deliveries. If you have any questions or need assistance, our friendly team is always here to help!
