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APC WADVPLUS-G5-51 1 Year Advantage Plus Service Plan for 1 Galaxy 5000/5500 up to 40 kVA UPS

The APC WADVPLUS-G5-51 1 Year Advantage Plus Service Plan ensures your Galaxy 5000/5500 UPS system up to 40 kVA remains in optimal condition. This comprehensive service plan includes next-business-day on-site support, ensuring swift issue resolution and minimizing downtime. It covers preventive maintenance, providing regular system inspections and performance evaluations by certified technicians. Designed for reliability, this plan enhances the longevity and performance of your critical power infrastructure, ensuring continuous, robust protection for your business’s power needs.

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APC WADVPLUS-G5-51 1 Year Advantage Plus Service Plan for 1 Galaxy 5000/5500 up to 40 kVA UPS

Features

  • One year of Advantage Plus Service Plan
  • Designed specifically for 1 Galaxy 5000/5500 UPS up to 40 kVA
  • Comprehensive preventative maintenance
  • On-site inspection and service
  • Emergency on-site response within a specified timeframe
  • Priority access to trained APC support engineers
  • Replacement of worn parts
  • System cleaning and functional testing
  • Technical support available 24/7
  • Customized service report

Technical Specifications

  • Service Plan Type: Advantage Plus
  • Duration: 1 Year
  • Applicable Equipment: Galaxy 5000/5500 UPS up to 40 kVA
  • Response Time: Emergency on-site response as per agreement
  • Support Coverage: 24/7 technical support
  • Preventative Maintenance: Annual scheduled on-site visit
  • Parts Replacement: Included for worn parts
  • Service Type: On-site

Frequent Ask Questions

  • What is the APC WADVPLUS-G5-51 1 Year Advantage Plus Service Plan?

    The APC WADVPLUS-G5-51 is a 1-year service plan designed for a single Galaxy 5000/5500 UPS system up to 40 kVA. It includes a comprehensive set of support and maintenance services tailored to maintain the optimal performance of your UPS.

  • What does the service plan include?

    The service plan includes preventive maintenance, on-site support, remote monitoring, and technical support to ensure your UPS system operates efficiently without any interruptions.

  • Who can benefit from this service plan?

    This service plan is ideal for organizations that rely on their Galaxy 5000/5500 UPS systems for critical operations and need to ensure continuous, reliable backup power.

  • Can I renew this service plan after one year?

    Yes, the service plan can typically be renewed annually. It is recommended to contact the service provider before the expiration of the current plan to discuss renewal options.

  • Does the service plan cover all parts and labor costs?

    Yes, the plan generally covers most parts and labor costs associated with regular maintenance and support visits during the service period.

  • How can I schedule a preventive maintenance visit?

    You can schedule a preventive maintenance visit by contacting the customer support team or service provider directly. They will arrange a convenient time for the maintenance based on your schedule and system requirements.

  • What should I do if my UPS system encounters an issue?

    If your UPS system encounters an issue, you should contact the technical support team immediately. They will provide remote assistance or dispatch a technician for on-site support if required.

Enjoy Peace of Mind with Our 12-Month Warranty and Hassle-Free Returns

Warranty Benefits You Can Count On:

When you purchase from us, rest assured that your items (excluding software) are protected under a robust 12-month warranty. Should your goods cease to function as promised within this period due to no fault of your own, we'll make it right by either repairing or replacing them. Our commitment ensures you might receive a refurbished or equivalent replacement, always meeting or exceeding the original specifications.

Our Promise of Quality:

While we stand behind the excellent quality and performance of our goods, please note that our warranty primarily covers operational defects. We aim for transparency and fairness in our warranty provisions, without making broader claims about the general durability or suitability for unintended purposes.

Comprehensive Protection:

Even under rigorous legal frameworks like the Competition and Consumer Act 2010, our warranty remains robust. We limit our liability for any breaches, ensuring that remedies might include replacement, repair, or appropriate compensation, whether you've bought products or services.

Flexible Returns for Your Convenience:

Changed your mind? No problem! Returns are easy with our consent—just be mindful of a 15% handling and restocking fee. Remember, all transportation costs are covered by you, ensuring a smooth and transparent process. Unauthorised returns aren't eligible for credit but rest easy knowing we will handle your items responsibly, even using them as security until any outstanding payments are settled.

Trust and Satisfaction:

Each clause of our warranty and return policies is designed to protect your interests while ensuring the highest standards of service and reliability from us. Shop with confidence knowing that we're committed to your satisfaction and peace of mind.

 

 

Delivery Information

At our company, we’re committed to making your delivery experience as smooth and hassle-free as possible. Here’s how we ensure your satisfaction:

Convenient Delivery to Your Doorstep:

We’ll deliver your order right to your premises. For your convenience, all transportation and freight charges are clearly outlined and payable within our easy payment terms.

Flexible Delivery Timing:

We strive to deliver your products promptly. While we aim to provide accurate delivery dates, we ask for your understanding that these dates are estimates. Rest assured, if no specific date is given, we’ll get your order to you as soon as we can.

Peace of Mind During Transit:

We take every precaution to ensure your goods arrive safely. In the rare event that something goes wrong during transit, please note that the carrier acts on your behalf, even if we arranged the delivery.

Quick Resolution for Delivery Issues:

If there’s an issue with your delivery, such as missing items, simply notify us in writing within 7 days. We’re here to help and will address any concerns promptly. After this period, we’ll consider the delivery accepted and complete.

Handling Unforeseen Delays:

Life happens, and sometimes unexpected events like strikes, machinery failures, or other external factors can delay your order. If such situations arise, we’ll work with you to either cancel the order with your consent or complete the delivery as soon as possible.

We’re dedicated to providing you with excellent service and timely deliveries. If you have any questions or need assistance, our friendly team is always here to help!

Experience Excellence with IP Trading:

Dedicated Support

  • Dedicated Account Manager for seamless assistance
  • Facilitated interaction with preferred vendors
  • Shielding from time-consuming follow-up calls

Easy Access

  • Direct access to decision-makers
  • Flexible and entrepreneurial approach

Comprehensive Offering

  • Project design, product sourcing, and implementation
  • Specialized solutions and expert procurement services
  • Catalogue of suppliers covering wired and wireless IT and OT networks, Network and Data security, network management, Servers, storage, Unified Communication, Power Quality Assurance

Efficiency Unleashed

  • Access to presales experts
  • Assistance in building solutions
  • Optimal price negotiation and contract management

Why IP Trading?

  • Proven Expertise
  • 20 years of industry experience
  • Expert teams in technical sales, sourcing, logistics, finance, and account management
  • Exclusive dedication to supplying ICT products and solutions

Clientele

  • Trusted by Federal, State, and Local Government departments
  • Preferred partner for Not-For-Profit organizations and public and private companies of all sizes

Accreditations

  • Registered supplier on the Australian Government’s DTA Hardware Marketplace
  • Prequalified Supplier to the NSW Government Advanced ICT Services Scheme
  • Accredited by QAssure in Queensland

Client Base

  • Trusted by renowned entities across various industries
  • Privacy-respected. References available upon request

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