Frequent Ask Questions
What is included in the APC G3HTPARKITS MGE Galaxy 300 Parallel Configuration Kit?
The kit includes all necessary components for configuring two UPS systems in a parallel redundancy (1+1) setup, as well as start-up services available 5 days a week, 8 hours a day.
What is the purpose of the APC G3HTPARKITS MGE Galaxy 300 Parallel Configuration Kit?
This kit is designed to allow two MGE Galaxy 300 UPS systems to operate in parallel, providing redundancy. This means if one UPS fails, the other will continue to supply power without interruption.
How does the redundancy (1+1) setup benefit my infrastructure?
A redundancy (1+1) setup ensures continuous power availability. If one UPS unit fails, the second unit will maintain the power supply, thereby eliminating downtime and enhancing reliability.
What type of start-up support is provided with this configuration kit?
The kit includes start-up service support from APC professionals available 5 days a week, for 8 hours each day, to assist with the initial setup and ensure everything is functioning correctly.
Is additional hardware required for the parallel configuration of two UPS systems?
No additional hardware is required. The kit includes all necessary components for a successful parallel configuration of two MGE Galaxy 300 UPS systems.
Can I use this configuration kit with other APC UPS models?
No, this configuration kit is specifically designed for the MGE Galaxy 300 UPS model.
Is it possible to expand beyond a 1+1 redundancy setup using this kit?
No, this particular kit is intended for configuring a 1+1 redundancy setup only. For more extensive configurations, please consult APC for additional solutions.
Enjoy Peace of Mind with Our 12-Month Warranty and Hassle-Free Returns
Warranty Benefits You Can Count On:
When you purchase from us, rest assured that your items (excluding software) are protected under a robust 12-month warranty. Should your goods cease to function as promised within this period due to no fault of your own, we'll make it right by either repairing or replacing them. Our commitment ensures you might receive a refurbished or equivalent replacement, always meeting or exceeding the original specifications.
Our Promise of Quality:
While we stand behind the excellent quality and performance of our goods, please note that our warranty primarily covers operational defects. We aim for transparency and fairness in our warranty provisions, without making broader claims about the general durability or suitability for unintended purposes.
Comprehensive Protection:
Even under rigorous legal frameworks like the Competition and Consumer Act 2010, our warranty remains robust. We limit our liability for any breaches, ensuring that remedies might include replacement, repair, or appropriate compensation, whether you've bought products or services.
Flexible Returns for Your Convenience:
Changed your mind? No problem! Returns are easy with our consent—just be mindful of a 15% handling and restocking fee. Remember, all transportation costs are covered by you, ensuring a smooth and transparent process. Unauthorised returns aren't eligible for credit but rest easy knowing we will handle your items responsibly, even using them as security until any outstanding payments are settled.
Trust and Satisfaction:
Each clause of our warranty and return policies is designed to protect your interests while ensuring the highest standards of service and reliability from us. Shop with confidence knowing that we're committed to your satisfaction and peace of mind.
Delivery Information
At our company, we’re committed to making your delivery experience as smooth and hassle-free as possible. Here’s how we ensure your satisfaction:
Convenient Delivery to Your Doorstep:
We’ll deliver your order right to your premises. For your convenience, all transportation and freight charges are clearly outlined and payable within our easy payment terms.
Flexible Delivery Timing:
We strive to deliver your products promptly. While we aim to provide accurate delivery dates, we ask for your understanding that these dates are estimates. Rest assured, if no specific date is given, we’ll get your order to you as soon as we can.
Peace of Mind During Transit:
We take every precaution to ensure your goods arrive safely. In the rare event that something goes wrong during transit, please note that the carrier acts on your behalf, even if we arranged the delivery.
Quick Resolution for Delivery Issues:
If there’s an issue with your delivery, such as missing items, simply notify us in writing within 7 days. We’re here to help and will address any concerns promptly. After this period, we’ll consider the delivery accepted and complete.
Handling Unforeseen Delays:
Life happens, and sometimes unexpected events like strikes, machinery failures, or other external factors can delay your order. If such situations arise, we’ll work with you to either cancel the order with your consent or complete the delivery as soon as possible.
We’re dedicated to providing you with excellent service and timely deliveries. If you have any questions or need assistance, our friendly team is always here to help!