Frequent Ask Questions
What is included with the Fortinet FG-140E-POE-BDL?
The Fortinet FG-140E-POE-BDL includes the FortiGate-140E-POE hardware and 1 year of FortiCare and FortiGuard Unified Threat Management (UTM) protection, which provides comprehensive security and support services.
What are the key features of the FortiGate-140E-POE?
The FortiGate-140E-POE offers advanced threat protection, firewall capabilities, VPN support, intrusion prevention, application control, web filtering, antivirus, and malware protection. It also includes Power over Ethernet (PoE) support for connected devices.
How does the FortiCare service benefit users?
FortiCare provides users with access to Fortinet\'s technical support for troubleshooting and resolving issues. It includes firmware updates, security patches, and access to Fortinet\'s support team during business hours.
What is FortiGuard UTM protection?
FortiGuard Unified Threat Management (UTM) protection delivers comprehensive security services such as antivirus, intrusion prevention, web filtering, email filtering, and application control. These services help protect your network from a variety of threats.
Does the FortiGate-140E-POE support VPN capabilities?
Yes, the FortiGate-140E-POE supports both IPsec and SSL VPN to securely connect remote users and sites to your network.
How many devices can be powered using the PoE feature of the FortiGate-140E-POE?
The FortiGate-140E-POE provides multiple PoE ports capable of powering several PoE-enabled devices such as IP phones, cameras, and wireless access points, depending on the total power budget available.
Is the FortiGate-140E-POE suitable for small and medium-sized businesses?
Yes, the FortiGate-140E-POE is designed to meet the security needs of small and medium-sized businesses with its comprehensive feature set and scalability.
Enjoy Peace of Mind with Our 12-Month Warranty and Hassle-Free Returns
Warranty Benefits You Can Count On:
When you purchase from us, rest assured that your items (excluding software) are protected under a robust 12-month warranty. Should your goods cease to function as promised within this period due to no fault of your own, we'll make it right by either repairing or replacing them. Our commitment ensures you might receive a refurbished or equivalent replacement, always meeting or exceeding the original specifications.
Our Promise of Quality:
While we stand behind the excellent quality and performance of our goods, please note that our warranty primarily covers operational defects. We aim for transparency and fairness in our warranty provisions, without making broader claims about the general durability or suitability for unintended purposes.
Comprehensive Protection:
Even under rigorous legal frameworks like the Competition and Consumer Act 2010, our warranty remains robust. We limit our liability for any breaches, ensuring that remedies might include replacement, repair, or appropriate compensation, whether you've bought products or services.
Flexible Returns for Your Convenience:
Changed your mind? No problem! Returns are easy with our consent—just be mindful of a 15% handling and restocking fee. Remember, all transportation costs are covered by you, ensuring a smooth and transparent process. Unauthorised returns aren't eligible for credit but rest easy knowing we will handle your items responsibly, even using them as security until any outstanding payments are settled.
Trust and Satisfaction:
Each clause of our warranty and return policies is designed to protect your interests while ensuring the highest standards of service and reliability from us. Shop with confidence knowing that we're committed to your satisfaction and peace of mind.
Delivery Information
At our company, we’re committed to making your delivery experience as smooth and hassle-free as possible. Here’s how we ensure your satisfaction:
Convenient Delivery to Your Doorstep:
We’ll deliver your order right to your premises. For your convenience, all transportation and freight charges are clearly outlined and payable within our easy payment terms.
Flexible Delivery Timing:
We strive to deliver your products promptly. While we aim to provide accurate delivery dates, we ask for your understanding that these dates are estimates. Rest assured, if no specific date is given, we’ll get your order to you as soon as we can.
Peace of Mind During Transit:
We take every precaution to ensure your goods arrive safely. In the rare event that something goes wrong during transit, please note that the carrier acts on your behalf, even if we arranged the delivery.
Quick Resolution for Delivery Issues:
If there’s an issue with your delivery, such as missing items, simply notify us in writing within 7 days. We’re here to help and will address any concerns promptly. After this period, we’ll consider the delivery accepted and complete.
Handling Unforeseen Delays:
Life happens, and sometimes unexpected events like strikes, machinery failures, or other external factors can delay your order. If such situations arise, we’ll work with you to either cancel the order with your consent or complete the delivery as soon as possible.
We’re dedicated to providing you with excellent service and timely deliveries. If you have any questions or need assistance, our friendly team is always here to help!
