Frequent Ask Questions
What is the range of the Microsoft Bluetooth Modern Mobile Mouse?
The Microsoft Bluetooth Modern Mobile Mouse has a wireless range of up to 33 feet (10 meters) in open areas and up to 16.4 feet (5 meters) in typical office environments.
What operating systems are compatible with the Microsoft Bluetooth Modern Mobile Mouse?
The mouse is compatible with devices running Windows 10, Windows 8.1, and Windows 8. Additionally, it works with Windows 10 on ARM, MacOS, and Android.
How do I pair the Microsoft Bluetooth Modern Mobile Mouse with my device?
To pair the mouse, turn it on and press the Bluetooth pairing button. Then, go to your device\'s Bluetooth settings to find and select "Microsoft Modern Mobile Mouse" from the list of available devices.
What type of batteries does the Microsoft Bluetooth Modern Mobile Mouse use, and how long does it last?
The mouse uses 2 AAA alkaline batteries, which can provide up to 12 months of battery life, depending on usage.
Is the Microsoft Bluetooth Modern Mobile Mouse ergonomic?
The Microsoft Bluetooth Modern Mobile Mouse is designed to be sleek and comfortable, fitting easily into your hand for convenient on-the-go use.
Does the Microsoft Bluetooth Modern Mobile Mouse support customizable buttons?
Yes, you can customize the buttons using the Microsoft Mouse and Keyboard Center software, available for download from Microsoft\'s website.
What color options are available for the Microsoft Bluetooth Modern Mobile Mouse?
The mouse is available in various colors, including Mint, Glacier, Peach, and Pastel Blue, allowing you to choose one that best matches your style.
How do I clean my Microsoft Bluetooth Modern Mobile Mouse?
To clean your mouse, use a soft, damp cloth to gently wipe the surface. Avoid using harsh chemicals or abrasive materials that could damage the mouse.
Enjoy Peace of Mind with Our 12-Month Warranty and Hassle-Free Returns
Warranty Benefits You Can Count On:
When you purchase from us, rest assured that your items (excluding software) are protected under a robust 12-month warranty. Should your goods cease to function as promised within this period due to no fault of your own, we'll make it right by either repairing or replacing them. Our commitment ensures you might receive a refurbished or equivalent replacement, always meeting or exceeding the original specifications.
Our Promise of Quality:
While we stand behind the excellent quality and performance of our goods, please note that our warranty primarily covers operational defects. We aim for transparency and fairness in our warranty provisions, without making broader claims about the general durability or suitability for unintended purposes.
Comprehensive Protection:
Even under rigorous legal frameworks like the Competition and Consumer Act 2010, our warranty remains robust. We limit our liability for any breaches, ensuring that remedies might include replacement, repair, or appropriate compensation, whether you've bought products or services.
Flexible Returns for Your Convenience:
Changed your mind? No problem! Returns are easy with our consent—just be mindful of a 15% handling and restocking fee. Remember, all transportation costs are covered by you, ensuring a smooth and transparent process. Unauthorised returns aren't eligible for credit but rest easy knowing we will handle your items responsibly, even using them as security until any outstanding payments are settled.
Trust and Satisfaction:
Each clause of our warranty and return policies is designed to protect your interests while ensuring the highest standards of service and reliability from us. Shop with confidence knowing that we're committed to your satisfaction and peace of mind.
Delivery Information
At our company, we’re committed to making your delivery experience as smooth and hassle-free as possible. Here’s how we ensure your satisfaction:
Convenient Delivery to Your Doorstep:
We’ll deliver your order right to your premises. For your convenience, all transportation and freight charges are clearly outlined and payable within our easy payment terms.
Flexible Delivery Timing:
We strive to deliver your products promptly. While we aim to provide accurate delivery dates, we ask for your understanding that these dates are estimates. Rest assured, if no specific date is given, we’ll get your order to you as soon as we can.
Peace of Mind During Transit:
We take every precaution to ensure your goods arrive safely. In the rare event that something goes wrong during transit, please note that the carrier acts on your behalf, even if we arranged the delivery.
Quick Resolution for Delivery Issues:
If there’s an issue with your delivery, such as missing items, simply notify us in writing within 7 days. We’re here to help and will address any concerns promptly. After this period, we’ll consider the delivery accepted and complete.
Handling Unforeseen Delays:
Life happens, and sometimes unexpected events like strikes, machinery failures, or other external factors can delay your order. If such situations arise, we’ll work with you to either cancel the order with your consent or complete the delivery as soon as possible.
We’re dedicated to providing you with excellent service and timely deliveries. If you have any questions or need assistance, our friendly team is always here to help!
