Ensure peak performance and security for your network with the Palo Alto PAN-SVC-B4HR-M-600-P-25-3Y. This 4-hour partner-enabled premium support service is designed for the Panorama M-600, covering up to 25 devices with a 3-year prepaid plan. Tailor-made for enterprises relying on Pan-Db Private Cloud or Log Collector, this service guarantees swift issue resolution, minimizing downtime and maintaining optimal network management and security capabilities. Depend on Palo Alto for reliable support and seamless network operations.
REQUEST A QUOTE today, and let us provide you with a prompt and professional response tailored just for you. Experience the highest standard of service at unbeatable prices.
What is included in the Palo Alto PAN-SVC-B4HR-M-600-P-25-3Y package?
This package includes 4-hour partner-enabled premium support for 3 years, applicable for the Panorama M-600 with support for 25 devices Pan-Db Private Cloud or Log Collector.
What type of support is provided with the PAN-SVC-B4HR-M-600-P-25-3Y plan?
The plan offers 4-hour partner-enabled premium support, which means you receive assistance from a partner within a 4-hour timeframe.
How long is the support valid?
The support is valid for 3 years from the date of activation.
How many devices are supported under this plan?
This support plan covers up to 25 devices.
Who can activate and manage this support plan?
Only authorized partners can activate and manage this support plan.
Can this support plan be used for Pan-Db Private Cloud or Log Collector?
Yes, the support plan can be used for both Pan-Db Private Cloud and Log Collector.
What is Panorama M-600?
Panorama M-600 is a management appliance used to manage multiple Palo Alto Networks devices.
When you purchase from us, rest assured that your items (excluding software) are protected under a robust 12-month warranty. Should your goods cease to function as promised within this period due to no fault of your own, we'll make it right by either repairing or replacing them. Our commitment ensures you might receive a refurbished or equivalent replacement, always meeting or exceeding the original specifications.
While we stand behind the excellent quality and performance of our goods, please note that our warranty primarily covers operational defects. We aim for transparency and fairness in our warranty provisions, without making broader claims about the general durability or suitability for unintended purposes.
Even under rigorous legal frameworks like the Competition and Consumer Act 2010, our warranty remains robust. We limit our liability for any breaches, ensuring that remedies might include replacement, repair, or appropriate compensation, whether you've bought products or services.
Changed your mind? No problem! Returns are easy with our consent—just be mindful of a 15% handling and restocking fee. Remember, all transportation costs are covered by you, ensuring a smooth and transparent process. Unauthorised returns aren't eligible for credit but rest easy knowing we will handle your items responsibly, even using them as security until any outstanding payments are settled.
Each clause of our warranty and return policies is designed to protect your interests while ensuring the highest standards of service and reliability from us. Shop with confidence knowing that we're committed to your satisfaction and peace of mind.
At our company, we’re committed to making your delivery experience as smooth and hassle-free as possible. Here’s how we ensure your satisfaction:
We’ll deliver your order right to your premises. For your convenience, all transportation and freight charges are clearly outlined and payable within our easy payment terms.
We strive to deliver your products promptly. While we aim to provide accurate delivery dates, we ask for your understanding that these dates are estimates. Rest assured, if no specific date is given, we’ll get your order to you as soon as we can.
We take every precaution to ensure your goods arrive safely. In the rare event that something goes wrong during transit, please note that the carrier acts on your behalf, even if we arranged the delivery.
If there’s an issue with your delivery, such as missing items, simply notify us in writing within 7 days. We’re here to help and will address any concerns promptly. After this period, we’ll consider the delivery accepted and complete.
Life happens, and sometimes unexpected events like strikes, machinery failures, or other external factors can delay your order. If such situations arise, we’ll work with you to either cancel the order with your consent or complete the delivery as soon as possible.
We’re dedicated to providing you with excellent service and timely deliveries. If you have any questions or need assistance, our friendly team is always here to help!
