{"product_id":"opengear-om1204-l-glb-operations-manager-8-port-serial-console-server-straight-pinout-dual-1gbe-1-yr-foundation-support","title":"OPENGEAR OM1204-L-GLB | Operations Manager 8-Port Serial Console Server, Straight Pinout, Dual 1GbE, 1 Yr Foundation Support","description":"The Opengear OM1204-L-GLB is a compact, purpose-built out-of-band console server from the OM1200 series, delivering 8 serial ports with straight (non-Cisco) RJ45 pinout alongside dual 1GbE network interfaces for resilient, always-on remote management of critical IT and network infrastructure. This global-variant appliance is designed for enterprise data centres, remote sites, and edge deployments where reliable out-of-band access is non-negotiable — and this listing includes 1 Year of Opengear Foundation Support (OG-FNTS-OM1200-1YR) bundled with the hardware.\u003cbr\u003e\u003cbr\u003eThis listing includes 1 Year of Opengear Foundation Support (OG-FNTS-OM1200-1YR), sold together with the hardware. Foundation Support delivers 8x5 regional live assistance across APAC, Americas, and EMEA via phone, email, and portal, with initial response times of up to 15 minutes via portal and 30 minutes via email. Critical (Priority 1) issues — including severe outages and DOA units — receive next-business-day RMA replacement in Australia (within 4 days internationally). Ongoing firmware and software updates are included throughout the support term, with a 95% SLA compliance target. In stock and ready to ship from iptrading.com.au — order now for fast dispatch.","brand":"OPENGEAR","offers":[{"title":"Default Title","offer_id":63446594519409,"sku":"OM1204-L-GLB","price":0.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0894\/3665\/1889\/files\/om1200_angle_antennae-2_06d0fd36-c62e-42aa-a318-6bee6ba3f527.png?v=1776206849","url":"https:\/\/www.iptrading.com.au\/products\/opengear-om1204-l-glb-operations-manager-8-port-serial-console-server-straight-pinout-dual-1gbe-1-yr-foundation-support","provider":"IP Trading Pty Ltd","version":"1.0","type":"link"}