{"product_id":"opengear-om1204-glb-operations-manager-4-port-serial-dual-1gbe-x86-1-yr-foundation-support","title":"OPENGEAR OM1204-GLB | Operations Manager 4-Port Serial, Dual 1GbE, x86, 1 Yr Foundation Support","description":"The Opengear OM1204-GLB is a compact, half-width 1RU Operations Manager delivering Smart Out-of-Band (Smart OOB) management with 4 x RJ45 RS-232 serial ports (Cisco straight X2 pinout), dual 1GbE Ethernet ports, and a 1.4 GHz quad-core x86 CPU — ideal for secure console access and NetOps automation at the network edge. Built with an embedded TPM 2.0 chip, Secure Boot, and support for Docker containers, Python, Zero Touch Provisioning, and OpenVPN, the OM1204-GLB integrates seamlessly into Opengear's Lighthouse-based Network Resilience Platform. The unit ships with a 12V global power supply and carries a 5-year hardware warranty. \u003cbr\u003e\u003cbr\u003eThis listing includes 1 Year of Opengear Foundation Support (OG-FNTS-OM1200-1YR), sold together with the hardware as a mandatory bundle. Foundation Support delivers 8x5 regional live assistance across APAC, Americas, and EMEA via phone, email, and portal, with initial response times of up to 15 minutes via portal and 30 minutes via email. Critical (Priority 1) issues — including severe outages and DOA units — receive next-business-day RMA replacement in Australia (within 4 days internationally). Ongoing firmware and software updates are included throughout the support term, with a 95% SLA compliance target. Available now at iptrading.com.au — competitive prices and local support.","brand":"OPENGEAR","offers":[{"title":"Default Title","offer_id":63446594388337,"sku":"OM1204-GLB","price":0.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0894\/3665\/1889\/files\/om1200_angle_antennae-2_064131b2-3256-4220-b6c2-6294b876c62f.png?v=1776206833","url":"https:\/\/www.iptrading.com.au\/products\/opengear-om1204-glb-operations-manager-4-port-serial-dual-1gbe-x86-1-yr-foundation-support","provider":"IP Trading Pty Ltd","version":"1.0","type":"link"}