{"product_id":"opengear-om1204-4e-l-glb-4-port-serial-console-server-2x-1gbe-straight-pinout-global-1-yr-foundation-support","title":"OPENGEAR OM1204-4E-L-GLB | 4-Port Serial Console Server, 2x 1GbE, Straight Pinout, Global, 1 Yr Foundation Support","description":"The Opengear OM1204-4E-L-GLB is a compact 4-port serial console server from the OM1200 series, purpose-built for out-of-band management of network and IT infrastructure at small edge and branch sites. It delivers 4 RJ45 serial ports with straight (Cisco-style) pinout, dual 1GbE network interfaces, and a global power supply — making it ready for deployment across diverse sites worldwide. \u003cbr\u003e\u003cbr\u003eThis listing includes 1 Year of Opengear Foundation Support (OG-FNTS-OM1200-1YR), sold together with the hardware as a mandatory bundle. Foundation Support delivers 8x5 regional live assistance across APAC, Americas, and EMEA via phone, email, and portal, with initial response times of up to 15 minutes via portal and 30 minutes via email. Critical (Priority 1) issues — including severe outages and DOA units — receive next-business-day RMA replacement in Australia (within 4 days internationally). Ongoing firmware and software updates are included throughout the support term, with a 95% SLA compliance target. Get it now at iptrading.com.au — authentic hardware, reliable service.","brand":"OPENGEAR","offers":[{"title":"Default Title","offer_id":63446594257265,"sku":"OM1204-4E-L-GLB","price":0.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0894\/3665\/1889\/files\/om1200_angle_antennae-2_0154f615-3072-4b72-b385-10dc74f7ae11.png?v=1776206820","url":"https:\/\/www.iptrading.com.au\/products\/opengear-om1204-4e-l-glb-4-port-serial-console-server-2x-1gbe-straight-pinout-global-1-yr-foundation-support","provider":"IP Trading Pty Ltd","version":"1.0","type":"link"}