{"product_id":"opengear-om1204-4e-glb-lsp-operations-manager-4-port-serial-sfp-x86-4-core-tpm-2-0-lsp-1-yr-foundation-support","title":"OPENGEAR OM1204-4E-GLB-LSP | Operations Manager 4-Port Serial, SFP, x86 4-Core, TPM 2.0, LSP, 1 Yr Foundation Support","description":"The Opengear OM1204-4E-GLB-LSP is a compact, TAA-compliant Smart Out-of-Band Operations Manager designed for secure, automated edge deployments.. It features 4 x RJ45 RS-232 Cisco straight-pinout serial ports, 2 x 1GbE combo Ethernet\/SFP uplinks backed by an integrated 4-port GbE switch, an x86 1.4GHz 4-core processor, 4GB RAM, 16GB SSD, and TPM 2.0 secure boot.. Lighthouse Service Portal (LSP) enablement delivers zero-touch call-home enrolment, while dual power inputs and a global 12V power supply ensure resilience.. \u003cbr\u003e\u003cbr\u003eFoundation Support delivers 8x5 regional live assistance across APAC, Americas, and EMEA via phone, email, and portal, with initial response times of up to 15 minutes via portal and 30 minutes via email.. Critical (Priority 1) issues — including severe outages and DOA units — receive next-business-day RMA replacement in Australia (within 4 days internationally).. Ongoing firmware and software updates are included throughout the support term, with a 95% SLA compliance target.. Order direct from iptrading.com.au — Australian-owned and operated since 2001.","brand":"OPENGEAR","offers":[{"title":"Default Title","offer_id":63446594191729,"sku":"OM1204-4E-GLB-LSP","price":0.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0894\/3665\/1889\/files\/om1200_angle_antennae-2_3f1197d9-84de-4d39-b6bb-b4f42a0d4694.png?v=1776206813","url":"https:\/\/www.iptrading.com.au\/products\/opengear-om1204-4e-glb-lsp-operations-manager-4-port-serial-sfp-x86-4-core-tpm-2-0-lsp-1-yr-foundation-support","provider":"IP Trading Pty Ltd","version":"1.0","type":"link"}