{"product_id":"opengear-cm8116-ddc-lsp-16-port-console-manager-dual-dc-tpm-2-0-docker-lsp-1-yr-foundation-support","title":"OPENGEAR CM8116-DDC-LSP | 16-Port Console Manager, Dual DC, TPM 2.0, Docker, LSP, 1 Yr Foundation Support","description":"The Opengear CM8116-DDC-LSP is a 1U rackmount console manager delivering secure out-of-band access to 16 serial devices across data centre and enterprise network environments. Powered by an ARM 1.6GHz dual-core processor with 2GB RAM and 32GB flash storage, it features 16 x RJ-45 RS-232 straight-pinout serial ports, dual 1GbE network interfaces, TPM 2.0 hardware security, Docker container support for NetOps automation, and Dual DC power with automatic failover — all managed at scale through the Opengear Lighthouse Service Portal. \u003cbr\u003e\u003cbr\u003eThis listing includes 1 Year of Opengear Foundation Support (OG-FNTS-CM8100-1YR), sold together with the hardware as a mandatory bundle. Foundation Support delivers 8x5 regional live assistance across APAC, Americas, and EMEA via phone, email, and portal, with initial response times of up to 15 minutes via portal and 30 minutes via email. Critical (Priority 1) issues — including severe outages and DOA units — receive next-business-day RMA replacement in Australia (within 4 days internationally). Ongoing firmware and software updates are included throughout the support term, with a 95% SLA compliance target. Need it fast? iptrading.com.au delivers across Australia — shop now.","brand":"OPENGEAR","offers":[{"title":"Default Title","offer_id":63446591766897,"sku":"CM8116-DDC-LSP","price":5459.55,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0894\/3665\/1889\/files\/CM8116_port_a_f5875d96-426c-4cdf-8227-d32fa3b506e1.jpg?v=1776206623","url":"https:\/\/www.iptrading.com.au\/products\/opengear-cm8116-ddc-lsp-16-port-console-manager-dual-dc-tpm-2-0-docker-lsp-1-yr-foundation-support","provider":"IP Trading Pty Ltd","version":"1.0","type":"link"}